Working for Afni means working for a company that helps you build a lifelong career. We offer job opportunities all across the US, both remote and on-site. If you want to work in Arizona, check out one of our many jobs in Tucson AZ.

We aim to help you advance in your career by providing great incentives and training programs. With Afni, you can find a job you love while helping others.

Click the links below to view our open positions:

Customer Service Representative

Customer Sales Representative

Bilingual Spanish Representative

Insurance Specialist


Bilingual Contact Center Leader

Onboarding Specialist

Bilingual Insurance Trainer (Onsite)

Job positions in Tuscon
Source: Photo Contributor: G-Stock Studi

Jobs in Tucson AZ: The Diversity of Tucson's Job Market

When most people think of Tucson, Arizona, they likely picture the desert and high temperatures. Well, did you know that Tucson has a thriving job market, as well? Working in Tucson, Arizona, means you can apply in a diverse job market

The city offers careers in a variety of sectors and industries. Plus, Tucson is among one of the best cities in the U.S. for young professionals and remote workers.

Working in Tucson means you get all the amenities of big city life with a lower cost of living. Apply in some of the following sectors in Tucson, Arizona:

  • Trainers
  • Human resources
  • Leadership and development
  • Operations managers
  • Operations directors
  • Recruiters/onboarding specialists (recruiting industry)
  • Finance
  • Business intelligence
  • Subrogation and collections
  • Information technology
Source: Photo Contributor: George Rudy


All industries need trainers to get the new employees ready and accustomed to their new job positions. As one of the most in-demand industries, the insurance space is always in need of trainers. This is especially true for entry-level positions.

Most entry-level positions need only a high school diploma or a GED. This means someone must be around to show them the ins and outs of their work.

Role and responsibilities

Insurance trainers have various roles and responsibilities, such as the following:

  • Developing curriculum and conducting end-user training in registration standards
  • Facilitating training and development programs
  • Monitoring the training development of the trainees
  • Developing insurance and revenue cycle framework
  • Assessing needs and developing appropriate training solutions
  • Conducting post-training evaluations

Qualifications and job responsibilities

Anyone with experience in finance, management, or insurance can become a trainer. If you have a background in any of the following professions, you can become an insurance trainer:

  • Insurance agents
  • Insurance surveyors
  • Insurance actuaries

You need at least two years of experience in the insurance industry to apply for a trainer position. You can even complete an Instructor Certification Training, such as IAIP's Train the Trainer course.

Qualifications and skills required

Job opportunities in training roles

  • Strong technological knowledge (computer skills)
  • Customer service insurance trainer
  • Ability to work in a team
  • Claims trainer
  • Excellent analytical and listening skills 
  • Sales trainer
  • Strong knowledge of the insurance industry
  • Insurance agent trainer
  • Outstanding organizational and multitasking skills
  • Insurance trainer
  • Excellent communication skills (verbal and written)

Human resources

With Afni, you can start and develop your HR career in Tucson, Arizona. If you have an associate's or bachelor's degree with an emphasis in HR, you will be a great fit at Afni. HR is an excellent field as you can expand your knowledge in different industries.

Human resources coordinators offer support and guidance to employees. If you want to help and offer your expertise as an HR coordinator, apply for a position on our HR team.

Role and responsibilities 

As an HR coordinator, you serve as an employee champion and provide guidance on:

  • HR policy and administration
  • Employee relations
  • Performance management

HR responsibilities include: 

  • Maintaining and monitoring HRIS records (processing new hires, separations, and status changes)
  • Initiating and monitoring action plans to increase employee engagement, productivity, and retention
  • Working closely with management and agents to improve work relationships
  • Conducting investigations and responding to employee relations issues (complaints, harassment allegations, etc.)
  • Maintaining and coordinating employee recognition programs

Qualifications and job responsibilities

Qualifications and skills required 

Job opportunities in HR positions

  • Associate's degree; applicants with a bachelor's degree with an emphasis in HR are preferred
  • Human resources coordinator
  • Prior one to three years of experience in HR or other relevant field
  • Human resources specialist
  • Proficiency in Microsoft Office 365 and HRIS
  • Human resources assistant
  • Excellent communication skills (verbal and written)
  • Employment specialist
  • Advanced levels of consulting, interpersonal, and coaching capabilities
  • Payroll assistant
  • Excellent organizational skills and ability to pay attention to detail
  • Training coordinator
  • Ability to seek collaborative solutions to address organizational needs
  • Ability to self-direct, handle many tasks, and shift priorities

Leadership and development

Careers in leadership and development are great for experienced individuals. They can help carry out a company's strategy. Those in leadership and development roles do this by fostering alignment, gaining mindshare, and aiding in developing worker talent.

Individuals in this role will build the leadership abilities needed for Afni's further global growth.

Role and responsibilities

With a role in leadership and development, your responsibilities will include:

  • Identifying U.S. leadership and development needs
  • Building and curating leadership curriculum
  • Leadership development strategy
  • Deploying and debriefing leader assessments, mentoring, and team-building
  • Delivering programs to close leadership gaps
  • Staying current on leading trends in leadership development

Qualifications and job responsibilities

Qualifications and skills required

Job opportunities in leadership and development roles

  • Bachelor's degree in business administration, organization development, or other related fields
  • Manager in leadership & organizational development
  • Have the relevant certifications for the job (Situational Leadership II, Strengthsfinder, DDI, etc.)
  • Public relations specialist
  • Experience in designing and delivering leadership, talent development, and management programs
  • Sales team lead
  • Ability to coach and develop at all organizational levels
  • Strategic planner 
  • Self-driven individuals who possess the ability to motivate others
  • Organizational development specialist
  • Excellent communicator with strong written, verbal, and presentation skills
  • Adaptable to shifting priorities
  • History of building and fostering positive internal and external relationships
  • Ability to develop and foster a good learning culture

Operations managers

If you are interested in a job as an operations manager, you will be responsible for a team of employees. As an operations manager with Afni, you can work in insurance, finance, IT, and many more job sectors.

Browse our job operations manager job listings and apply for the one that meets your skills and qualifications.

Role and responsibilities

As an operations manager at Afni, your responsibilities will include:

  • Ensuring all operations get carried out
  • Improving operational management, processes, systems, and practices
  • Formulating operational and strategic objectives
  • Managing and motivating a team
  • Overseeing the maintenance of scheduling, attendance, and payroll reports
  • Identifying ways to increase the quality of customer service

Qualifications and job responsibilities

Qualifications and skills required

Job opportunities in operations management

  • Prior experience working as an operations manager
  • Account manager
  • A high school diploma or associate's degree is preferred
  • Logistics manager 
  • Be familiar with business and financial principles
  • Call center manager
  • Strong verbal and written communication skills
  • Customer service manager
  • Excellent leadership skills
  • Project leader
  • A degree in operations management or business is preferred
  • Insurance operations manager

Operations directors

Operation directors work with department managers, including:

  • Sales
  • Marketing
  • Insurance 

This means that operations directors are professionals who manage a company's day-to-day activities. They do this by managing several departments. 

Role and responsibilities

Your role will be to direct actions across the company and direct department managers. Operations director's responsibilities include the following:

  • Planning and monitoring the daily business operations to ensure smooth progress
  • Managing department managers and providing constructive feedback
  • Assessing company processes and determining ways for teams to speed up tasks
  • Analyzing performance metrics and providing team and individual evaluations
  • Discuss with operations managers ways to improve efficiency and productivity within their teams

Qualifications and job responsibilities

Qualifications and skills required 

Job opportunities in operations director roles

  • Bachelor's degree in business, data science, IT, or other related field
  • Chief operations officer 
  • Deep understanding of business processes of different departments 
  • Ability to keep track of and supervise various details across a company 
  • Excellent communication skills
  • Excellent problem-solving skills and ability to address issues across different teams
  • Strong leadership skills to oversee operations managers

Recruiters/Onboarding Specialists (Recruiting Industry)

Recruiters look for new talents or clients to bring into the company.

You can build a career as an onboarding specialist in the recruiting industry. As an onboarding specialist, you get the opportunity to help new hires adjust to their job.

Role and responsibilities in the recruiting industry 

  • Introducing new workers to the company culture
  • Streamline, organize, and oversee the onboarding process for new hires
  • Helping the new employees understand their role within the company
  • Determining training and production schedules
  • Providing help via answering candidate questions
  • Planning and executing successful recruitment events supporting the targeted needs of the company
  • Working closely with HR team members
  • Using the Applicant Tracking System (ATS) to track candidate progress through the hiring process
  • Initiating ID requests, so new hires have system access
  • Providing general support to the background specialists

Qualifications and job responsibilities

Qualifications and skills required 

Job opportunities in recruiting and onboarding

  • High school diploma or GED; bachelor's or associate's degree in HR or communications preferred
  • Recruiter 
  • Excellent communication skills
  • Onboarding specialist 
  • One or more years of working in the recruiting industry
  • Previous Applicant Tracking System (ATS) experience
  • Proficiency in Microsoft Office (Outlook, Word, Excel)
  • Knowledge of current hiring laws and guidelines
  • Effective problem-solving, decision-making, and conflict-resolution skills
  • Maintain confidentiality around sensitive personal information
  • Ability to communicate within all organizational levels in a fast-paced and high-pressure environment


If you want to build a career in the finance sector, you can check out some of our finance jobs. Afni offers you a lifelong career with plenty of opportunities for advancement. 

Role and responsibilities in finance

Administrative support representative responsibilities: 

  • Processing inbound correspondence by scanning, indexing, and taking action
  • Documenting accounts
  • Processing new or updated claims, releases, and notices
  • Understanding all Afni and client software; using computer equipment (Microsoft Office, Intelec, SCP, FileNet, NuVu)

Insurance specialist responsibilities: 

  • Go through a paid training program to get state licensing
  • Representing one of the nation's top insurance providers 
  • Interacting with customers to understand their needs and offer appropriate solutions

Customer sales representative responsibilities: 

  • Working for one of the nation's top cell phone providers
  • Leading a financial institution
  • Having a licensed insurance role
  • Building meaningful relationships with customers

Qualifications and job responsibilities

Qualifications and skills required

Job opportunities in the finance sector

Administrative support representative: 

  • Administrative support representative
  • Two to 12 months prior experience
  • Insurance specialist
  • Excellent organizational skills
  • Customer sales representative 
  • Ability to type 50 to 70 WPM with 90% accuracy
  • Strong verbal and written communication skills
  • Ability to multitask and perform mathematical functions

Insurance specialist: 

  • Prior experience of at least six months of working in a sales environment
  • Ability to work in a fast-paced setting
  • Excellent computer skills
  • Strong communication skills (verbal and written)
  • Ability to use effective time management and multitask

Customer sales representative: 

  • At least six months experience working in sales

Business intelligence

Business intelligence is another career path you can embark on with Afni. This field may be perfect if you have computer and investigative skills. Become a part of our global family and build your career in business intelligence. 

Role and responsibilities in business intelligence

  • Determining the responsible parties for each account
  • Utilizing skip tracing and different investigative techniques to find new client information
  • Processing client and mail requests
  • Assisting the collector with administrative duties

Qualifications and job responsibilities

Qualifications and skills required 

Job opportunities in business intelligence positions

  • High school diploma or GED with 6-12 months of general industry knowledge
  • Skip tracer
  • Microsoft Office proficiency
  • Excellent verbal and written communication skills
  • Great attention to detail and ability to multitask
  • Excellent organizational, time management, and interpersonal skills
  • Exceptional problem-solving abilities
  • Seeking clarification for missing or unclear information

Subrogation and collections

If you are passionate about helping clients and companies, then a career in subrogation or collections may be the right fit for you. You will be able to help protect clients from paying for losses that are not their fault. While with a career in collections, you help the company by keeping assets safe. 

Role and responsibilities in subrogation and collections

Subrogation responsibilities: 

  • Responsible for identifying and researching subrogation claim types (auto, medical, no-fault claims.)
  • Reviewing claims to evaluate collection potential and developing strategies for the recoveries
  • Identifying legal liability to pursue, negotiate, and settle subrogation
  • Interacting with insurance adjustors, government offices, attorneys, DOT Offices, and municipalities
  • Responding timely and professionally to client, insured, carrier requests, and other incoming calls
  • Preparing and distributing settlement offers with claimants, attorneys, and carriers

Collections responsibilities: 

  • Connecting with customers through several contact channels to negotiate payments
  • Responding to customers professionally with empathy, kindness, and respect
  • Transferring outbound/inbound calls to appropriate teams

Qualifications and job responsibilities

Qualifications and skills required 

Job opportunities in subrogation and collections roles

Subrogations qualifications and skills: 

  • Subrogation specialist
  • High school diploma or GED; college degree preferred
  • Collections specialist
  • One to three years of prior subrogation or claims experience
  • Collection representative
  • Typing 30 WPM with 85% accuracy
  • Arbitration subrogation specialist
  • Experience working with Microsoft Office
  • Subrogation program leader
  • Clear and logical communication using appropriate oral and written techniques
  • Subrogation collector
  • Strong reasoning and problem-solving abilities
  • Ability to work independently 
  • Ability to interact well within a team environment
  • Completing relevant insurance industry courses is preferred

Collections qualifications and skills: 

  • High school diploma or GED, college degree preferred
  • One to two years of relevant prior experience
  • Strong communication skills (written and verbal) and positive attitude
  • Ability to thrive in a competitive environment
  • Ability to multitask and pay attention to detail
  • Basic navigational skills of a PC
  • Ability to work with a sense of urgency
  • Strong analyzing skills and negotiation techniques

Information technology

Afni offers you the opportunity to build a career in information technology. Apply to become part of our IT team and help us build and maintain our physical and virtual servers. As part of our IT team, you help us to provide a seamless and excellent service to our clients. 

Role and responsibilities in IT

  • Providing tactical design direction
  • Making recommendations in developing a solution roadmap
  • Engineer advanced server and cloud solutions
  • Collaborating with solution architecture and delivery to build new and improve existing products
  • Consult with resources and industry experts
  • Operationalize solutions via documentation, automation of common tasks, and maturing processes

Qualifications and job responsibilities

Qualifications and skills required 

Job opportunities in the IT sector

  • Bachelor's degree in computer science or related field
  • Cloud engineer
  • At least three years of experience in a technical role
  • Strong organizational skills
  • Ability to pay attention to detail
  • Ability to multitask and handle shifting priorities
  • Excellent analytical and decision-making skills 
  • Strong written and verbal communication skills 

Call Center Jobs Tucson, Arizona

Working at a contact center is an excellent entry-level job in customer service. It will give you the skills and expertise you need for future roles. Call centers manage the main correspondence between a business and its clients. 

They are an essential part of any company. Our call center workers help us build our global brand by: 

  • Creating long-term solutions to the problems the consumer is experiencing
  • Reporting significant or ongoing client issues
  • Handling customer inquiries quickly and effectively
  • Creating a personalized customer experience that considers each caller's specific needs
  • Providing outstanding customer service
  • Creating clever solutions by paying attention to the needs of the client
  • Adapt to various customer support channels

Afni call center job opportunities

With Afni, you can find a call center job in one of the following fields in Tucson, Arizona: 

  • Sales
  • Customer service
  • Bilingual call center jobs in Tucson
  • Insurance specialists
  • Insurance agents

Call center job skills 

  • Active listening abilities
  • Communication skills
  • Knowledge of customers
  • Interpersonal abilities
  • Business-oriented thinking
  • Ability to think critically
  • Attention to detail
  • Flexibility
  • Problem-solving skills
  • Computer literacy
  • Ability to multitask
  • Positive outlook
Call center job skills
Source: Photo Contributor: NakoPhotograph

Jobs Types in Tucson, AZ

Insurance Jobs Tucson, AZ

Sales Jobs Tucson, AZ

Work From Home Jobs Tucson, AZ

Bilingual Jobs Tucson, AZ

Find Your Next Job In Tucson With Afni!

Apply and find your dream job with Afni! Browse our available jobs in Tucson AZ, and find the one right for you. You can find a job with us in various industries, including insurance, IT, subrogation, HR, sales, marketing, finance, and more. Become part of the global Afni Tucson family today!