When you work here, you become part of the Afni family and can take your career and your life where you want to go. We're here to pave the way for you to pursue your dreams and make a difference.
Your Afni career starts here! Use the dropdown menus to narrow postings by location and category and take the first step to joining our talented and diverse team.
Get to Know Afni
Afni is a U.S.-based global contact center company and our clients are among the world’s best companies. Our clients rely on Afni to engage with customers over the phone and through web chat. When customers connect with us, they need help. With each conversation, we have a chance to resolve an issue, lend a helping hand, and make someone’s day better. Everyone knows that helping people feels good. We like that about Afni.
Our mission is to enable better outcomes through positive and worthwhile engagement with employees, clients, partners, and customers of the world's best brands. We believe in working hard and treating people with respect. It’s all in a day’s work
Deliver on promises made to employees, clients, customers, partners, friends, and family.
Encourage open and creative thought to solve problems big and small.
Be transparent and create an environment of acceptance and safety.
Be motivated and energetic by investing in what we love the most – inside and outside of work.
Contribute time, talents, and thought to change the things that matter most.
I've heard a lot of good things about Afni so that was enough reason for me to look into Afni's open positions, apply for a role, and eventually have the opportunity to get in!
I have been in different roles here at Afni, which I am grateful for. I have learned that being a team player, learning our core values, and setting achievable goals will kick off your success here at Afni.
I kicked off my career at Afni as an agent. Afni has been supportive and helpful in developing all the necessary skills and experience I need, which got me promoted to a coach!
Afni's perks help you achieve your personal and professional goals. You get all the medical, dental, prescription, vision, and retirement benefits you’d expect from any major and retirement benefits you’d expect from any major pursue the life you really want.
Many of our positions have bonus and incentive plans.
Our entry-level positions pay well above minimum wage.
Most of our teams are comfy in t-shirts and jeans.
Get up to $5,250 per year in tuition reimbursement. Rest easy knowing you’ll get a full-time work week.
Holidays and vacations are paid. Relax, you’ve earned it!
On-site fun events. Who says work can’t be fun?
Rest easy knowing you’ll get a full-time work week.
Get a nice bonus every month you and your employee referrals work here.
Afni is committed to building an inclusive culture that values differences and expresses equality, fairness, and respect for everyone by incorporating a culture of diversity, inclusion, and belonging across our people, our business and our communities. At Afni, each person thinks, looks and lives differently. We like that about us. We all belong – no matter how we think, look or live.
We hire interesting, passionate, and diverse people in the United States, Mexico, and the Philippines. There are more than 11,000 of us and we come from different countries, cultures, and backgrounds. Our individual differences makes working here interesting and makes us a strong company. Our collective passion for helping people and creating exceptional customer experiences is what brings us together. We’ve been at it since 1936 and thrive in an ever-changing world by staying eager to innovate and trying new things.
Did you know we have one of the most lucrative referral programs around?
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