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Your Afni career starts here! Use the dropdown menus to narrow postings by location and category and take the first step to joining our talented and diverse team.
Get to Know Afni
Afni is a U.S.-based global contact center company and our clients are among the world’s best companies. Our clients rely on Afni to engage with customers over the phone and through web chat. When customers connect with us, they need help. With each conversation, we have a chance to resolve an issue, lend a helping hand, and make someone’s day better. Everyone knows that helping people feels good. We like that about Afni.
Core Values
Our mission is to enable better outcomes through positive and worthwhile engagement with employees, clients, partners, and customers of the world's best brands. We believe in working hard and treating people with respect. It’s all in a day’s work.
One of the top tiers that I see in the company is the support they have once you got in to transition in taking calls. It comes with the trainings. Because when you are in the training, the trainers and mentors are very good, they’re very knowledgeable. But the one thing that I love is the environment and really feels like family. I would really recommend this company because you are getting paid what you do, the environment and food is good. Everything is great and I am sure you are going to develop not only professionally but you as person will grow so much.
-Miguel
Los Titanes
It’s fun, feels very different compared that I’ve other places I’ve worked before. What I like the most is that a lot of opportunities to grow. Just as an example, while we are on our training, two of our support members were promoted. So that’s always great to hear from friends and people that you know here, and you care for them. Another great thing is that its take me just like 20-25 minutes to get from home to here because it’s close to the metro. So, it’s very convenient as well.
-Muricio
Los Titanes
Perks and Benefits
Afni's perks help you achieve your personal and professional goals. You get all the medical, dental, prescription, vision, and retirement benefits you’d expect from any major and retirement benefits you’d expect from any major pursue the life you really want.
Incentives & Bonus
Who doesn't love extra cash? Many roles come with great bonus and incentive plans.
Competitive Pay
Starting out? We've got you covered with pay that takes your eyes out of our competition.
Referral Bonus
Bring your buddy on board and pocket some extra cash. Work's better with friends, right?
Paid Time Off
Sit back and relax on holidays and days off - it's paid! Enjoy, you've earned it.
Full-Time Schedules
Rest easy knowing you’ll get a reliable full-time work week.
Fun Events
Workplace boredom? Not here! On-site fun events because, well, work can and should be a blast.
Diversity, Equity & Inclusion
Afni is committed to building an inclusive culture that values differences and expresses equality, fairness, and respect for everyone by incorporating a culture of diversity, inclusion, and belonging across our people, our business and our communities. At Afni, each person thinks, looks and lives differently. We like that about us. We all belong – no matter how we think, look or live.
Our Global Family
We hire interesting, passionate, and diverse people in the United States, Mexico, and the Philippines. There are more than 11,000 of us and we come from different countries, cultures, and backgrounds. Our individual differences makes working here interesting and makes us a strong company. Our collective passion for helping people and creating exceptional customer experiences is what brings us together. We’ve been at it since 1936 and thrive in an ever-changing world by staying eager to innovate and trying new things.
Afni Referral Program
Did you know we have one of the most lucrative referral programs around?
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