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Your Afni career starts here! Use the dropdown menus to narrow postings by location and category and take the first step to joining our talented and diverse team.
Get to Know Afni
Afni is a U.S.-based global contact center company and our clients are among the world’s best companies. Our clients rely on Afni to engage with customers over the phone and through web chat. When customers connect with us, they need help. With each conversation, we have a chance to resolve an issue, lend a helping hand, and make someone’s day better. Everyone knows that helping people feels good. We like that about Afni.
Core Values
Our mission is to enable better outcomes through positive and worthwhile engagement with employees, clients, partners, and customers of the world's best brands. We believe in working hard and treating people with respect. It’s all in a day’s work.
Testimonials
I applied at Afni as an agent back in Feb 2021. The opportunities that I grabbed along the way have helped me grow in my career. Now that I am a team lead, I am better able to take care of my family. And I know that there are more opportunities that Afni has to offer.
-Jemi
One Felicity Center
For me, the number 1 thing that makes my stay in Afni so enjoyable is the environment. The leaders fostered a collaborative culture that makes me feel like I belong. They have provided me a lot of constructive criticism and feedback that helped me develop my skills along the way.
-Diosdado
SM City Fairview
As a member and allies of the LGBTQ+ community, working in a company that prioritizes diversity, inclusion, and belonging can make a significant difference in career success and satisfaction. I am thankful with Afni because they show commitment to promoting diversity and inclusivity means that its LGBTQ+ employees feel a sense of acceptance and respect in the workplace, allowing them to be their authentic selves. This type of environment can help employees feel more comfortable and confident, enabling them to contribute more fully to their work. Being a part of a diverse and inclusive workforce can help employees feel valued, respected, and empowered, regardless of their sexual orientation or gender identity, and this, in turn, can positively impact their career path.
-Angelo
One Felicity Center
The most fulfilling and rewarding part of my job is that working in customer service not only makes you the face of the company—a worthwhile responsibility in itself—but it also allows you to genuinely improve people's lives. There's really nothing more rewarding than that.
-Nerissa
SM City Fairview
Perks and Benefits
Afni's perks help you achieve your personal and professional goals. You get all the medical, dental, prescription, vision, and retirement benefits you’d expect from any major and retirement benefits you’d expect from any major pursue the life you really want.
Incentives & Bonus
Who doesn't love extra cash? Many roles come with great bonus and incentive plans.
Competitive Pay
Starting out? We've got you covered with pay that takes your eyes out of our competition.
Referral Bonus
Bring your buddy on board and pocket some extra cash. Work's better with friends, right?
Paid Time Off
Sit back and relax on holidays and days off - it's paid! Enjoy, you've earned it.
Fun Events
Workplace boredom? Not here! On-site fun events because, well, work can and should be a blast.
Full-Time Schedules
Rest easy knowing you’ll get a reliable full-time work week.
Diversity, Equity & Inclusion
Afni is committed to building an inclusive culture that values differences and expresses equality, fairness, and respect for everyone by incorporating a culture of diversity, inclusion, and belonging across our people, our business and our communities. At Afni, each person thinks, looks and lives differently. We like that about us. We all belong – no matter how we think, look or live.
Our Global Family
We hire interesting, passionate, and diverse people in the United States, Mexico, and the Philippines. There are more than 11,000 of us and we come from different countries, cultures, and backgrounds. Our individual differences makes working here interesting and makes us a strong company. Our collective passion for helping people and creating exceptional customer experiences is what brings us together. We’ve been at it since 1936 and thrive in an ever-changing world by staying eager to innovate and trying new things.
Afni Referral Program
Did you know we have one of the most lucrative referral programs around?
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