Afni is a call center company that processes outbound calls and sells services to clients nationwide. It also offers various jobs in Kentucky area. If you’re looking for jobs in Bowling Green KY, Afni is the perfect place to browse through endless possibilities.

We offer on-site and remote positions for individuals who prefer to work from the comfort of their homes.

View below our currently available jobs in Bowling Green, KY:

Customer Service Representative

Insurance Specialist

Afni works with a large variety of industries, but mostly insurance. We offer all employees a chance to stand out and prove their unique set of skills. We listed and described different job roles to help you during your job hunt. Maybe some of the available job positions will catch your attention!

Jobs in Bowling Green KY
Source: / Photo Contributor: Amandastudio

Best Jobs in Bowling Green KY: The Diversity of Bowling Green’s Job Market

There are many different high paying jobs in Bowling Green KY. Sometimes, finding the best one based on your skills and qualifications can be challenging. Our website includes detailed job descriptions and required skills for each job position to help ease the process when looking for a job.

Employment diversity, or the different job roles available on the market, may contribute to local economic stability. Bowling Green, Kentucky, located just one hour from Nashville, constantly flourishes and experiences ongoing job growth, providing locals and newcomers with various job opportunities and a strong economy. Moreover, this charming city boasts high employment diversity, making it possible for nearly everyone to find their niche.

For instance, here at Afni, we offer diverse open job opportunities catering to those mainly interested in insurance and customer care and closely connected industries.

Nevertheless, some of the best jobs in Bowling Green KY, include:

  • Trainers
  • Human resources
  • Leadership and development
  • Operations managers
  • Operations directors
  • Recruiters/onboarding specialists
  • Finance
  • Business intelligence
  • Subrogation and collections
  • Information technology


Every industry seeks a well-trained staff, and the insurance industry is no exception. Each employee needs to be well-trained in selling the company's products.

Role and responsibilities

Trainers, mainly in the insurance industry, are responsible for leading individuals and teams and helping them achieve success. They also help during new talent onboarding, giving presentations, and creating training materials.

Their main responsibility is to ensure proper customer service training and assist the onboarding team. They also provide feedback to assess the effectiveness of the training programs.

Qualifications and skills required

Job opportunities in training roles

  • Customer service skills
  • Insurance agency trainers
  • Numeracy
  • Property insurance claims trainers
  • Organization
  • Call center insurance trainers
  • Problem-solving abilities
  • Insurance operations training specialists
  • Attention to detail
  • Analytical skills
  • Communication skills

Human resources jobs Bowling Green KY

HR or human resources are pivotal to every professional organization. They have a wide range of responsibilities regarding the management of the workforce. Besides others, the HRs listen and respond to all questions and suggestions by employees. This department creates a productive work environment by presenting the company’s rules.

Role and responsibilities

Even though the responsibilities of an HR in the insurance sector vary depending on the company's size and structure, we’ll discuss the most common responsibilities an HR has in the insurance sector.

The human resources department is a group of employees in a company responsible for managing the onboarding and training. They also offer guidance to other employees to follow established work practices and administer their benefits.

Their role involves managing employee benefits programs, including health insurance, retirement plans, and other perks. They take care of talent management, conduct interviews, promote workplace safety, and create a comfortable workplace environment.

Moreover, the HR team is also responsible for recruiting and firing individuals. Thus, they can decide which employees have the skills and mindset to contribute to the company and which ones don’t.

Qualifications and skills required

Job opportunities in HR positions

  • Business acumen
  • Human resources manager
  • Digital literacy
  • Chief human resources officer
  • Communication skills
  • HR Coordinator
  • Administrative skills
  • Human resources director
  • HR Strategy
  • HR analytics director
  • Coaching abilities
  • Data-driven personality
  • Good command of technology

Leadership and development

The leadership and development industry exists to boost employee engagement. By enhancing the leadership skills and capabilities of individuals inside the insurance sector, this job position helps cultivate effective, career-driven individuals with effective skills that help them reach their full potential.

Moreover, they reward the best employees based on their achievements and dedication to the company.

Role and responsibilities

Employees working in leadership and development must develop a strategy proficiently. This is to meet the company's goals and promote its objectives. They must also assist in the development of the organization’s success plan and focus on leadership qualities.

Qualifications and skills required

Job opportunities in leadership and development roles

  • Active listening
  • Chief executive officer
  • Empathy
  • Chief operating officer
  • Good communication skills
  • Chief financial officer
  • Strategic thinking skills
  • Chief information officer
  • Creativity
  • Chief marketing officer
  • Persuasiveness
  • Chief digital officer
  • Chief diversity officer
  • Chief experience officer

Operations managers

The goal of operations management is to increase productivity within an organization because the success of a business depends on employees working in this sector. They have the skills to increase business efficiency by using relevant resources well and taking measures to avoid possible capital deficiencies.

Role and responsibilities

The operations manager's job role involves strategy formulation. This is to improve the company’s performance. They also oversee high-level HR duties to attract talented individuals who are relevant to the company’s culture.

Qualifications and skills required

Job opportunities in operations management

  • Technical skills
  • Chief operating officer
  • Data processing skills
  • Project manager
  • Product development
  • VP of operations
  • Risk analysis
  • General manager
  • Strategic planning
  • Program manager
  • Budget management
  • Office administrator
  • Staff management
  • Supply chain manager
  • Logistics specialist
  • Operations coordinator

Operations directors

Directors of operations ensure the business runs smoothly by handling negotiations and budgeting. They also work closely with the senior management and development team. They craft operational strategies and help the business meet its objectives.

Role and responsibilities

An operations director must review, analyze, and evaluate business procedures to improve daily operations. They must also ensure the work environment is safe and comfortable for employees. They also focus on the sales department achieving the desired company goals.

Qualifications and skills required

Job opportunities in operations director roles

  • Verbal and written communication skills
  • Director of operations
  • Computer skills
  • Operations management lead
  • Analyzing big data
  • Director of business operations
  • Business intelligence (BI) skills
  • Continuous improvement lead
  • Leadership skills
  • Director of international operations
  • Problem-solving skills
  • Business operations director
  • Decision-making skills
  • Assistant director of operations

Recruiters/onboarding specialists

Employee recruitment and onboarding is a crucial part of a retention strategy for businesses. It also helps ensure the new employees are familiar with their obligations and stay in the company for a long time. This sector attracts talent and promotes employee productivity.

Role and responsibilities in the recruiting industry

Recruiters and onboarding specialists review candidates’ applications. They screen their CVs and choose the most qualified ones. They also schedule, attend, and conduct interviews with potential employees.

Qualifications and skills required

Job opportunities in recruiting and onboarding

  • Active listening
  • Talent acquisition specialist
  • Communication skills
  • Sales recruiter
  • Technology aptitude
  • Recruitment consultant
  • Networking and relationship-building skills
  • Recruitment manager
  • Cultural awareness
  • Recruiting team lead
  • Data literacy
  • Recruitment specialist
  • Marketing skills
  • Sales skills

Finance jobs in Bowling Green KY

Every business needs financial management. The finance department helps companies to operate efficiently and stay prepared when meeting unexpected challenges. Financial statements give an insight into the financial situation of a company. This sector also assists in the performance monitoring of a business.

Role and responsibilities in finance

Finance officers handle all financial aspects of a company or organization they are working for. They also manage the budget of the business and prepare financial reports. Their most important responsibility is to ensure all financial transactions are legally performed.

Qualifications and skills required

Job opportunities in the finance sector

  • Money-handling - organization skills
  • Financial analyst
  • Financial analysis and planning
  • CFO
  • Risk assessment
  • Financial adviser
  • Interpersonal skills
  • Accountant
  • Debt and credit management
  • Analyst
  • Problem-solving skills
  • Financial management
  • Computer literacy
  • Financial manager
  • Negotiation skills
  • Controller
  • Investment manager

Business intelligence

Businesses that focus on business intelligence can gain more control over their processes. This way, they can also track errors in ongoing processes and predict challenges that might occur to approach them strategically.

Role and responsibilities in business intelligence

Employees working in business intelligence create policies and procedures for data analysis. They critically evaluate and screen data to identify any possible issues the company might be facing. They can also develop and assess new data analysis processes.

Qualifications and skills required

Job opportunities in business intelligence positions

  • Data preparation
  • BI analyst
  • Data mining
  • Data engineer
  • Statistical analysis
  • Researcher
  • Descriptive analysis
  • Business systems analyst
  • Data visualization
  • Planning analyst
  • Business knowledge
  • Research specialist
  • Program analyst
  • Senior analyst
  • Research engineer

Subrogation and collections

Subrogation and collections are common in businesses dealing with auto, property, and healthcare policy claims. It helps establish good communication patterns between two parties and settle on an agreement that benefits them mutually.

Role and responsibilities in subrogation and collections

Subrogation and collections workers review claim files. This is to identify, evaluate, analyze, and interpret the potential for subrogation. They also take measures to ensure the company development is going smoothly. Their focus includes claims recovery, document completion evaluation, record processing, and evidence accuracy.

Qualifications and skills required

Job opportunities in subrogation and collections roles

  • Detail-oriented personality
  • Subrogation collection insurance specialist
  • Liability
  • Claims subrogation consultant
  • Arbitration
  • Claims reviewer
  • Communication skills
  • Subrogation specialist
  • Claims adjusting abilities
  • Subrogation attorney
  • Customer service skills
  • MS Office package proficiency
  • Compliance

IT jobs Bowling Green KY

The information technology industry has revolutionized the way businesses handle data management. With the ever-changing technology sector, companies now store their data in digital databases.

Role and responsibilities in IT

IT professionals generally manage and store data. They use computers, software, networks, and servers and have access to certain databases. They often write programs, analyze network systems, and can provide technical support within a company setting.

Qualifications and skills required

Job opportunities in the IT sector

  • Technical language proficiency
  • Computer support specialist
  • The ability to organize data into spreadsheets
  • Information technology analyst
  • Experience with presentation software
  • Web developer
  • Programming skills
  • Technology sales consultant
  • Computer networking skills
  • Data analyst
  • Familiarity with machine learning and artificial intelligence
  • Data scientist
  • Cloud computing
  • System administrator
  • Knowledge of cybersecurity principles

Call Center Jobs Bowling Green, Kentucky

Customer service representative

Looking for customer service representative full-time jobs in Bowling Green, KY? Afni presents the perfect position for you! In this role, you will represent popular brands to customers through inbound calls.

During these interactions, you must build meaningful relationships to catch the attention of potential customers. We provide paid training opportunities and remote positions if you don’t have prior experience in this field.


  • At least a high school diploma
  • Willingness to learn
  • Being open to feedback
  • Good written and verbal communication skills
  • The ability to follow instructions
  • Patience
  • Empathy

Insurance specialists

As a company known for its insurance services, Afni also has jobs in this sector. We have an insurance specialist role, particularly in Bowling Green, Kentucky. To succeed in this job position, you must undergo a training period and get your license.

After the training, you will become a licensed insurance specialist. In this role, you will take inbound calls from promising leads. A part of your job is to close deals on insurance sales and provide the best solutions for the problems some of the clients may face.


  • At least six months working in sales
  • Ability to work in a fast-paced environment
  • Multitasking and effective time management skills
  • Good written and verbal communication skills
  • Computer skills

Sales jobs

If you want to sharpen your sales skills, you must know how to represent the brand you are selling. You will ask questions and offer the best solutions to customers. The communication is usually done through phone, e-mail, and social media.


  • Communication skills
  • Prospecting knowledge
  • Business-centered mindset
  • Storytelling skills
  • Active listening
  • Objection handling
Sales Jobs
Source: / Photo Contributor: ESB Professional

Bilingual call center jobs in Bowling Green, Kentucky

Call center jobs are perfect for you if you are proficient in two languages. Bilingual agents assist customers in answering their questions and complaints. They offer certainty and a chance to build trustworthy relationships.


  • Written and verbal communication skills in both languages
  • Computer literacy
  • Ability to write professional emails
  • Active listening skills
  • Attention to detail

Insurance agents

As insurance agents, employees help companies generate new business opportunities. They contact potential leads and present the company’s products or services, explain the businesses’ objectives, and guide clients in selecting a suitable policy.


  • Customer service skills
  • Communication skills
  • Computer skills
  • Financial planning
  • Reading comprehension
  • Numerical literacy

Jobs in Bowling Green, KY

Customer Service Jobs Bowling Green KY

Work From Home Jobs Bowling Green KY

Insurance Jobs Bowling Green KY

Find Your Next High-Paying Jobs in Bowling Green, KY With Afni

We hope we have helped you find the best jobs in Bowling Green KY. Luckily, you can read more about the skills and requirements for working at the Afni Bowling Green location. Then, you can decide whether a certain job position is right for you based on your qualifications. Regardless of the type of job you are searching for, you can find a wide variety of different roles on our website. Filter your preferred location and see if some of the listed job opportunities spark your interest!