Customer Care Support Specialist

Location: 7810 E Escalante Rd, Tucson, AZ 85730

Start between $16 - $17 per hour.

What Will I Do as a Customer Care Support Specialist?

As a Customer Care Support Specialist at Afni, you’ll play a critical role in providing outstanding customer service and support. Your primary responsibilities will include answering inquiries, troubleshooting issues, and delivering exceptional service to ensure customers feel valued and heard. You’ll work in a fast-paced environment where each interaction is an opportunity to solve problems and enhance the customer experience.

If you're passionate about providing excellent customer support, enjoy problem-solving, and have a strong desire to help others, this is the perfect role for you!

Why Afni?

At Afni, we believe you’re more than just an employee—you’re part of our family.
As a Customer Care Support Specialist, you get:

• Full-time hours. 40-hour workweek.
  
  
• Job Stability. We’ve been in business since 1936.
  
  
• Paid Time Off. Rest is necessary for your well-being.
  
  
• Medical, Dental, and Vision Insurance. We help cover the cost of your premium.
  
  
• Tuition Reimbursement. We’re invested in your goals.
  
  
• Referral Program. We have one of the most lucrative referral programs around.
  
  
• Career Growth. Many of our senior leaders started as agents. We promote from within!
  
  
• Annual Performance Reviews. Your hard work deserves to be rewarded.

What are the qualifications to be a Customer Care Support Specialist at Afni?

• Strong verbal communication and active listening skills.
  
  
• Six months of customer service experience preferred.
  
  
• Ability to handle multiple computer applications while assisting customers.
  
  
• Problem-solving skills with a quick, solutions-oriented approach.
  
  
• Passion for helping others and providing excellent customer support.
  
  
• Willingness to work flexible schedules, including evenings and weekends as needed.

Requirements

• Must be at least 18 years old.
  
  
• Must have a high school diploma or GED.
  
  
• Must be legally permitted to work in the United States.

How to Apply

Ready to take the next step in your career? Apply today! Click here to submit your application or visit our careers page at AfniCareers.com.

Join Afni and make an impact by providing outstanding customer care while building a rewarding career!