Call Center

Representative

Location: 7810 E Escalante Rd, Tucson, AZ 85730

Start Rate: Start between $16 - $17 per hour.

What Will I Do as a Call Center Representative?

Think of the last time you called a company for assistance—was it a great experience or did it leave you frustrated? As a Call Center Representative at Afni, you have the opportunity to turn every customer interaction into a positive one. You’ll handle inbound calls, assist customers with their inquiries, and provide solutions to meet their needs. Whether it’s helping with billing, troubleshooting services, or answering general questions, you’ll be the voice of the company, ensuring customers feel valued and heard.

If you enjoy helping people, have strong communication skills, and want to be part of a dynamic team, this role is for you!

Why Afni?

Because with us, you matter. At Afni, you are not simply an employee—you’re part of our family.

As a Call Center Representative, you get:

• Full-time hours. 40-hour workweek.
• Job Stability. We’ve been in business since 1936.
• Paid Time Off. Because rest isn’t a reward—it’s necessary for your well-being.
• Medical, Dental, and Vision Insurance. We help cover the cost of your premium.
• Tuition Reimbursement. Your goals are important, and we’ll help you achieve them.
• Referral Program. We have one of the most lucrative referral programs around.
• Career Growth. Most of our senior leadership started as agents. We promote from within!
• Annual Performance Reviews. We reward your hard work with more money.

What are the qualifications to be a Call Center Representative at Afni?

• Six months of customer service experience preferred.
• Strong verbal communication and active listening skills.
• Ability to navigate multiple computer applications while assisting customers.
• A problem-solving mindset with the ability to think quickly and provide solutions.
• Willingness to work flexible schedules, including evenings and weekends as needed.

Requirements

• • Must be at least 18 years old.
  • Must have a high school diploma or GED.
  • Must be legally permitted to work in the United States.
  • Must have a dedicated workspace and reliable internet (for remote positions).