Commonwealth Ave. Diliman Commercial Complex, Quezon City, Philippines
APM Trainee Position Purpose: Associate Project Manager Trainee is expected to handle multiple small to medium scale projects that are limited to internal engagements. They coordinate, schedule, and track progress and ensure that proper status reporting is done. Under this capacity, the APM...
Commonwealth Ave. Diliman Commercial Complex, Quezon City, Philippines
Position Purpose: The Associate Voice Engineer under general supervision assists in the purchase, design, installation and support of the enterprise voice architecture, including IP and TDM PBX, Automated Call Distribution, and Unified Communications. Follows standard practices and procedures...
Commonwealth Ave. Diliman Commercial Complex, Quezon City, Philippines
Position Purpose:The Business Intelligence Manager shall be responsible for planning, coordinating, and supervising all activities related to Afni Phils' business intelligence deliverables. The role is responsible for overseeing the processes and analysts responsible for accurate data collection,...
Commonwealth Ave. Diliman Commercial Complex, Quezon City, Philippines
Job Description: Position Purpose: Center of Excellence Specialist is responsible for storing data and records for document retrieval and archives. Develops, prepares and/or maintains documentation pertaining to business processes, systems operation, and other technical processes. Researches,...
Commonwealth Ave. Diliman Commercial Complex, Quezon City, Philippines
Client Services Manager is a new position within Afni Philippines and will work with the Senior Director for Operations. The primary responsibility of the Client Relationship Manager is to ensure that Afni's client(s) are provided the ultimate service. The Client Relationship Manager will be...
Commonwealth Ave. Diliman Commercial Complex, Quezon City, Philippines
Afni Philippines is looking for Customer Service Representatives (CSR) to support our company in Commonwealth Avenue, Quezon City. In this role, you'll be using your customer interaction skills to deliver excellent customer service.
Commonwealth Ave. Diliman Commercial Complex, Quezon City, Philippines
Afni Philippines is looking for Customer Service Representatives (CSR) to support our company in Commonwealth Avenue, Quezon City. In this role, you'll be using your customer interaction skills to deliver excellent customer service.
Commonwealth Ave. Diliman Commercial Complex, Quezon City, Philippines
Afni Philippines is looking for Customer Service Representatives (CSR) to support our company in Commonwealth Avenue, Quezon City. In this role, you'll be using your customer interaction skills to deliver excellent customer service.
Commonwealth Ave. Diliman Commercial Complex, Quezon City, Philippines
Position Purpose: Deliver training to existing and newly hired employees to prepare for essential duties and tasks. Model company and client expectations by creating a welcoming environment that enables students to reach their maximum potential. Essential Functions and...
Commonwealth Ave. Diliman Commercial Complex, Quezon City, Philippines
Position Purpose: The Help Desk Analyst is the first point of contact for technology incidents and service requests submitted by Afni personnel. Under general supervision, provides Tier 1 phone an email support to end-users for employee access, password resets, desktop computers, server, custom...
Commonwealth Ave. Diliman Commercial Complex, Quezon City, Philippines
Specific Knowledge/Certification required: · A four-year college degree and ten to twelve years more years of compensation or benefits experience in a managerial position. · PHR/SPHR/GPHR/CHRP or CCP certifications preferred. · Knowledge, understanding, and application of Federal...
Commonwealth Ave. Diliman Commercial Complex, Quezon City, Philippines
Under limited supervision, the Training Specialist conducts integrated training needs assessments; evaluates, coordinates, designs, and/or delivers a comprehensive range of training and education programs to support call center operations. Delivery methods include ILT, e-learning, asynchronous and...
Commonwealth Ave. Diliman Commercial Complex, Quezon City, Philippines
Position Purpose: The Technical Services Technician I will provide technical support to the end users in regards to all desktops, telephones and network support. In addition, the incumbent ensures the technology is capable of performing all Afni and client-driven projects successfully. A key...
Commonwealth Ave. Diliman Commercial Complex, Quezon City, Philippines
Position Purpose: The Technical Services Technician I will provide technical support to the end users in regards to all desktops, telephones and network support. In addition, the incumbent ensures the technology is capable of performing all Afni and client-driven projects successfully. A key...
Commonwealth Ave. Diliman Commercial Complex, Quezon City, Philippines
Essential Functions and Responsibilities: Determines call center operational strategies by conducting needs assessments, performance reviews, capacity planning, and cost/benefit analyses; identifying and evaluating state-of-the-art technologies; defining user requirements; establishing...
Commonwealth Ave. Diliman Commercial Complex, Quezon City, Philippines
Essential Functions and Responsibilities Determines call center operational strategies by conducting needs assessments, performance reviews, capacity planning, and cost/benefit analyses; identifying and evaluating state-of-the-art technologies; defining user requirements; establishing...
Commonwealth Ave. Diliman Commercial Complex, Quezon City, Philippines
The Project Coach is responsible for entry level supervisory duties and the support and development of representatives. The incumbent will be responsible for executing recovery strategies for the attainment of department and team goals. This position will be responsible for monitoring client...
Commonwealth Ave. Diliman Commercial Complex, Quezon City, Philippines
The Project Coach is responsible for entry level supervisory duties and the support and development of representatives. The incumbent will be responsible for executing recovery strategies for the attainment of department and team goals. This position will be responsible for monitoring client...
Commonwealth Ave. Diliman Commercial Complex, Quezon City, Philippines
RESOURCE MANAGEMENT ANALYST Position Purpose: The Resource Management Analyst produces and delivers useful, accurate, and timely information and recommendations to internal and external customers. Incorporates the use of advanced technology to measure, evaluate and report...
Commonwealth Ave. Diliman Commercial Complex, Quezon City, Philippines
Understand the recruitment demand and skills profiles within area of responsibility/account handled Conducts In-Depth interviews, evaluates and examines the skills and competencies of candidates. Profiles candidates based on specified competencies and qualifications In-charge of job offer...
Commonwealth Ave. Diliman Commercial Complex, Quezon City, Philippines
Position Purpose: The position is responsible for operating and monitoring CCTV screens, recording and reporting incidents, and maintaining a high-level of confidentiality of the recordings. Essential Functions and Responsibilities: Follow, enforces, and execute duties as assigned...
Commonwealth Ave. Diliman Commercial Complex, Quezon City, Philippines
Work closely with the Director of Talent & Organizational Development to provide optimal strategy, and programs for leadership development within Afni Philippines (executive, director, manager, and functional leaders). Build, source and curate level-specific content to support...
Commonwealth Ave. Diliman Commercial Complex, Quezon City, Philippines
Position Purpose: The Project Coach is responsible for entry level supervisory duties and the support and development of Collectors. The incumbent will be responsible for executing recovery strategies for the attainment of department and team goals. This position will be responsible for...
Commonwealth Ave. Diliman Commercial Complex, Quezon City, Philippines
Position Purpose: Deliver training to existing and newly hired employees to prepare for essential duties and tasks. Model company and client expectations by creating a welcoming environment that enables students to reach their maximum potential. Essential Functions and...
Commonwealth Ave. Diliman Commercial Complex, Quezon City, Philippines
Training Supervisor Trainee Position Purpose: The Training Supervisor is responsible in the supervision and monitoring of Trainers through coaching and feedback. The incumbent will be the secondary point of contact for program specifics training related concerns. He/she collaborates with...
Commonwealth Ave. Diliman Commercial Complex, Quezon City, Philippines
Training Supervisor Trainee Position Purpose: The Training Supervisor is responsible in the supervision and monitoring of Trainers through coaching and feedback. The incumbent will be the secondary point of contact for program specifics training related concerns. He/she collaborates with...