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Position Purpose: The Associate Network Engineer under general supervision assists in the purchase, design, installation, and support of the enterprise network architecture, including LAN, WAN, IPT/VoIP, Wireless, NMS and Network Security systems. Follows standard practices and procedures in...

Position Purpose: As a team member working under general supervision, your primary responsibility will be to develop business applications in the cloud by conducting comprehensive research and gathering pertinent information. Your role will involve developing, managing, and providing support...

Customer Experience Manager The Customer Experience Manager is responsible for the cross-functional management of all quality assurance and client experience improvement initiatives related to an innovative new program designed to assist clients with transportation challenges. The emphasis...

Afni Philippines is looking for Customer Service Representatives (CSR) to support our company in Commonwealth Avenue, Quezon City. In this role, you'll be using your customer interaction skills to deliver excellent customer service.

Afni Philippines is looking for Customer Service Representatives (CSR) to support our company in Commonwealth Avenue, Quezon City. In this role, you'll be using your customer interaction skills to deliver excellent customer service.

Position Purpose: The Fraud and Risk Management Specialist performs operational risks tasks in the execution of active controls across all businesses in Afni. Carries out daily, weekly, and monthly audit and compliance checklist in reference to relevant contractual agreement between Afni and...

Under limited supervision, the Instructional Design Specialist conducts integrated training needs assessments; evaluates, coordinates, designs, and/or delivers a comprehensive range of training and education programs to support call center operations. Delivery methods include ILT, e-learning,...

Position Purpose We are seeking a highly skilled software developer with experience in Azure serverless technologies, front-end development, and Azure storage and databases. The ideal candidate will have a strong understanding of cloud computing and microservices, as well as experience with...

Operations Director Position Purpose: Serves customers by planning and implementing call center strategies and operations; improving systems and processes; managing staff. Essential Functions and Responsibilities: Determines call center operational strategies by conducting needs...

Operations Director Position Purpose: Serves customers by planning and implementing call center strategies and operations; improving systems and processes; managing staff. Essential Functions and Responsibilities: Determines call center operational strategies by conducting needs...

Essential Functions and Responsibilities Determines call center operational strategies by conducting needs assessments, performance reviews, capacity planning, and cost/benefit analyses; identifying and evaluating state-of-the-art technologies; defining user requirements; establishing...

Essential Functions and Responsibilities Determines call center operational strategies by conducting needs assessments, performance reviews, capacity planning, and cost/benefit analyses; identifying and evaluating state-of-the-art technologies; defining user requirements; establishing...

Essential Functions and Responsibilities Determines call center operational strategies by conducting needs assessments, performance reviews, capacity planning, and cost/benefit analyses; identifying and evaluating state-of-the-art technologies; defining user requirements; establishing...

Essential Functions and Responsibilities Determines call center operational strategies by conducting needs assessments, performance reviews, capacity planning, and cost/benefit analyses; identifying and evaluating state-of-the-art technologies; defining user requirements; establishing...

Position Purpose: The Resource Management Analyst produces and delivers useful, accurate, and timely information and recommendations to internal and external customers. Incorporates the use of advanced technology to measure, evaluate and report performance. Reduces operational risks...

Position Purpose: Recruitment Associate is responsible to present the career opportunities of Afni, ensuring the fulfillment of recruitment ramps, sourcing candidates through various hiring channels can create plans or strategies to ensure hiring channels will meet the goals. Ability to...

Position Purpose: Recruitment Marketing Associate (Graphic artists/designers) are creative people who use computer software to transform words, concepts, and ideas into visual art. These visuals will build a brand and attract people who are looking for career opportunities -- such as...

Understand the recruitment demand and skills profiles within area of responsibility/account handled Conducts In-Depth interviews, evaluates and examines the skills and competencies of candidates. Profiles candidates based on specified competencies and qualifications In-charge of job offer...

Position Purpose: The Sr. Business Solutions Specialist coordinates and manages activities supporting company growth primarily in Insurance Services, RM and Contact Centers. This includes developing and supporting sales presentations and related to RFP/RFI responses. Additionally, incumbent...

Position Purpose: The GNOC Senior Server Engineer will be responsible for taking the lead in maintaining and support server infrastructure to operate seamlessly across various Afni sites. Server maintenance is thus vital for any setup. It involves monitoring of servers on a regular basis to...

Position Purpose: The Project Coach is responsible for entry level supervisory duties and the support and development of Collectors. The incumbent will be responsible for executing recovery strategies for the attainment of department and team goals. This position will be responsible...

Position Purpose: Deliver training to existing and newly hired employees to prepare for essential duties and tasks. Model company and client expectations by creating a welcoming environment that enables students to reach their maximum potential. Essential Functions and...

Position Purpose: We are looking for an experienced video editor, skilled in developing animated videos. As a video editor, you will develop short and long-form video projects for a U.S. audience via social media, YouTube, and our company website – AfniCareers.com. In addition to...