Commonwealth Ave. Diliman Commercial Complex, Quezon City, Philippines
Position Purpose: The Associate Network Engineer under general supervision assists in the purchase, design, installation, and support of the enterprise network architecture, including LAN, WAN, IPT/VoIP, Wireless, NMS and Network Security systems. Follows standard practices and procedures in...
Commonwealth Ave. Diliman Commercial Complex, Quezon City, Philippines
APM Trainee Position Purpose: Associate Project Manager Trainee is expected to handle multiple small to medium scale projects that are limited to internal engagements. They coordinate, schedule, and track progress and ensure that proper status reporting is done. Under this capacity, the APM...
Commonwealth Ave. Diliman Commercial Complex, Quezon City, Philippines
Position Purpose: The Associate Voice Engineer under general supervision assists in the purchase, design, installation and support of the enterprise voice architecture, including IP and TDM PBX, Automated Call Distribution, and Unified Communications. Follows standard practices and procedures...
Commonwealth Ave. Diliman Commercial Complex, Quezon City, Philippines
Position Purpose:The Business Intelligence Manager/Director shall be responsible for planning, coordinating, and supervising all activities related to Afni Phils' business intelligence deliverables. The role is responsible for overseeing the processes and analysts responsible for accurate data...
Commonwealth Ave. Diliman Commercial Complex, Quezon City, Philippines
Job Description: Position Purpose: Center of Excellence Specialist is responsible for storing data and records for document retrieval and archives. Develops, prepares and/or maintains documentation pertaining to business processes, systems operation, and other technical processes. Researches,...
Commonwealth Ave. Diliman Commercial Complex, Quezon City, Philippines
Client Services Manager is a new position within Afni Philippines and will work with the Senior Director for Operations. The primary responsibility of the Client Relationship Manager is to ensure that Afni's client(s) are provided the ultimate service. The Client Relationship Manager will be...
Commonwealth Ave. Diliman Commercial Complex, Quezon City, Philippines
Afni Philippines is looking for Customer Service Representatives (CSR) to support our company in Commonwealth Avenue, Quezon City. In this role, you'll be using your customer interaction skills to deliver excellent customer service.
Commonwealth Ave. Diliman Commercial Complex, Quezon City, Philippines
Afni Philippines is looking for Customer Service Representatives (CSR) to support our company in Commonwealth Avenue, Quezon City. In this role, you'll be using your customer interaction skills to deliver excellent customer service.
Commonwealth Ave. Diliman Commercial Complex, Quezon City, Philippines
Afni Philippines is looking for Customer Service Representatives (CSR) to support our company in Commonwealth Avenue, Quezon City. In this role, you'll be using your customer interaction skills to deliver excellent customer service.
Commonwealth Ave. Diliman Commercial Complex, Quezon City, Philippines
Position Purpose: Under direct supervision, assists in the development of databases, data access, data integration, and reporting. This level is staffed by beginners who have had sufficient educational background and/or experience to qualify them to start in database management and...
Commonwealth Ave. Diliman Commercial Complex, Quezon City, Philippines
Position Purpose: The Database Engineer monitors and analyzes the status of the Afni SQL Server Environment. The incumbent is responsible for monitoring the ticket queue for issues from users as well as system-generated alerts and outages. The incumbent is responsible for documenting...
Commonwealth Ave. Diliman Commercial Complex, Quezon City, Philippines
Position Purpose: Under general supervision, the Desktop Engineer (Citrix Engineer - SCCM) is responsible for installing, configuring, and maintaining hardware and operating systems of physical and virtual desktops in support of business requirements. Performs software installations and...
Commonwealth Ave. Diliman Commercial Complex, Quezon City, Philippines
DUTIES and RESPONSIBILITIES: Works directly with Facilities Manager General Admin work including Documentation Audit team processes Support Fit out projects and implementations Security and safety Ensure Maintenance programs are executed Manages the team of...
Commonwealth Ave. Diliman Commercial Complex, Quezon City, Philippines
Job Description: Facilities Engineer Position: The Facilities Engineer, a permanent position under the Facilities team, will report directly to Afni's Manager of Facilities. JOB DESCRIPTION With the help and support of the facilities technicians, the engineer will perform ongoing...
Commonwealth Ave. Diliman Commercial Complex, Quezon City, Philippines
Position: The Facilities Technician will report directly to the Facilities Manager. Duties and Responsibilities: Perform preventive maintenance Repair of equipment (Mechanical, Electrical, Electronics, etc) Maintain ACU, FCU, HVAC systems Perform minor plumbing systems...
Commonwealth Ave. Diliman Commercial Complex, Quezon City, Philippines
Roles and Responsibilities: Review financial reports, monitoring accounts, and preparing activity reports and financial forecasts Manage day-to-day activities of the financial analysis team Analyze and produce financial reports related to budgets, account payables, account receivables,...
Commonwealth Ave. Diliman Commercial Complex, Quezon City, Philippines
Position Purpose: The Help Desk Analyst is the first point of contact for technology incidents and service requests submitted by Afni personnel. Under general supervision, provides Tier 1 phone an email support to end-users for employee access, password resets, desktop computers, server,...
Commonwealth Ave. Diliman Commercial Complex, Quezon City, Philippines
Position Purpose: The Help Desk Manager is responsible for the daily management of the IT Tier 1 Help Desk support organization. The incumbent manages daily performance and strategic direction of the Help Desk. The incumbent will be responsible for the preparation and administration of team...
Commonwealth Ave. Diliman Commercial Complex, Quezon City, Philippines
Responsibilities: Drive EngagementServe as an ambassador for creating a positive and motivational workplace culture.Oversee administration for the annual Employee Engagement Survey and follow-up action planning process and actual execution.Oversee and manage the site engagement team as...
Commonwealth Ave. Diliman Commercial Complex, Quezon City, Philippines
Duties and Responsibilities: Generates and prepares HRLR reports. Responsible for the daily administration of general policies and program labor relations. Handles and mediates employee disputes. Ensures that grievance handling and disciplinary proceedings are carried out in line...
Commonwealth Ave. Diliman Commercial Complex, Quezon City, Philippines
Under limited supervision, the Training Specialist conducts integrated training needs assessments; evaluates, coordinates, designs, and/or delivers a comprehensive range of training and education programs to support call center operations. Delivery methods include ILT, e-learning, asynchronous and...
Commonwealth Ave. Diliman Commercial Complex, Quezon City, Philippines
Position Purpose: The Technical Services Technician I will provide technical support to the end users in regards to all desktops, telephones and network support. In addition, the incumbent ensures the technology is capable of performing all Afni and client-driven projects successfully. A key...
Commonwealth Ave. Diliman Commercial Complex, Quezon City, Philippines
The Leadership Development Manager holds responsibilities for developing multiple levels of leadership throughout the business through development, facilitation, and implementation of processes and training. This position requires a high level of communication skills and the ability to partner...
Commonwealth Ave. Diliman Commercial Complex, Quezon City, Philippines
Operations Director Position Purpose: Serves customers by planning and implementing call center strategies and operations; improving systems and processes; managing staff. Essential Functions and Responsibilities: Determines call center operational strategies by conducting needs...
Commonwealth Ave. Diliman Commercial Complex, Quezon City, Philippines
Essential Functions and Responsibilities Determines call center operational strategies by conducting needs assessments, performance reviews, capacity planning, and cost/benefit analyses; identifying and evaluating state-of-the-art technologies; defining user requirements; establishing...
Commonwealth Ave. Diliman Commercial Complex, Quezon City, Philippines
Essential Functions and Responsibilities: Determines call center operational strategies by conducting needs assessments, performance reviews, capacity planning, and cost/benefit analyses; identifying and evaluating state-of-the-art technologies; defining user requirements; establishing...
Commonwealth Ave. Diliman Commercial Complex, Quezon City, Philippines
Essential Functions and Responsibilities Determines call center operational strategies by conducting needs assessments, performance reviews, capacity planning, and cost/benefit analyses; identifying and evaluating state-of-the-art technologies; defining user requirements; establishing...
Commonwealth Ave. Diliman Commercial Complex, Quezon City, Philippines
Position Purpose: The Pega Professional shall contribute to the development, delivery and maintenance of technology-based business solutions. He or she will be designing, coding, testing, and implementation of configuration changes to software applications to meet both functional and technical...
Commonwealth Ave. Diliman Commercial Complex, Quezon City, Philippines
Procurement Manager Duties and responsibilities: Manage the procurement needs, including the team members and the process Analyze business supply needs and ensure businesses are getting the best possible deals Resolve pricing conflicts and place bids with different vendors as...
Commonwealth Ave. Diliman Commercial Complex, Quezon City, Philippines
The Project Coach is responsible for entry level supervisory duties and the support and development of representatives. The incumbent will be responsible for executing recovery strategies for the attainment of department and team goals. This position will be responsible for monitoring client...
Commonwealth Ave. Diliman Commercial Complex, Quezon City, Philippines
The Project Coach is responsible for entry level supervisory duties and the support and development of representatives. The incumbent will be responsible for executing recovery strategies for the attainment of department and team goals. This position will be responsible for monitoring client...
Commonwealth Ave. Diliman Commercial Complex, Quezon City, Philippines
RESOURCE MANAGEMENT ANALYST Position Purpose: The Resource Management Analyst produces and delivers useful, accurate, and timely information and recommendations to internal and external customers. Incorporates the use of advanced technology to measure, evaluate and report...
Commonwealth Ave. Diliman Commercial Complex, Quezon City, Philippines
RESOURCE MANAGEMENT ANALYST Position Purpose: The Resource Management Analyst produces and delivers useful, accurate, and timely information and recommendations to internal and external customers. Incorporates the use of advanced technology to measure, evaluate and report...
Commonwealth Ave. Diliman Commercial Complex, Quezon City, Philippines
Position Purpose: The Recruitment Assistant will be in charge of administrative tasks like applicant tracking, Employee ID generation, agent tool profiles, etc. They will also ensure that all hires will comply with their pre -- employment requirements and will be able to start on their given...
Commonwealth Ave. Diliman Commercial Complex, Quezon City, Philippines
Recruitment Marketing Manager Will be responsible for enforcing the Employer Brand of AFNI. This resource shall help in establishing the future of AFNI by attracting the best talents. Ability to conceptualize events and activities that will spark the interest of job seekers and professionals. A...
Commonwealth Ave. Diliman Commercial Complex, Quezon City, Philippines
The Recruitment Sourcing Manager's primary function is to increase and produce significant applicant flow to exceed operational needs. Working collaboratively with Operations, this position will understand staffing needs and proactively find innovative methods of sourcing candidates. The position...
Commonwealth Ave. Diliman Commercial Complex, Quezon City, Philippines
Position Purpose: The Reports Analyst produces and delivers useful, accurate, and timely information and recommendations to internal and external customers. Incorporates the use of advanced technology to measure, evaluate and report performance. Reduces operational risks through improved...
Commonwealth Ave. Diliman Commercial Complex, Quezon City, Philippines
Position Purpose: Afni's Next Generation Platform is utilizing an Agile Methodology for development and implementation. The Scrum Master is required to work within a global matrixed Organization. This role works with multiple development Partners to build scalable software and to module...
Commonwealth Ave. Diliman Commercial Complex, Quezon City, Philippines
Position Purpose: The position is responsible for operating and monitoring CCTV screens, recording and reporting incidents, and maintaining a high-level of confidentiality of the recordings. Essential Functions and Responsibilities: Follow, enforces, and execute duties as assigned...
Commonwealth Ave. Diliman Commercial Complex, Quezon City, Philippines
Your core priorities will be to: You will manage a new technology-focused continuous compliance-monitoring program. You will develop processes for evaluating compliance with internal policies, standards and baselines, client security requirement, industry standards (e.g., ISO27001, NIST),...
Commonwealth Ave. Diliman Commercial Complex, Quezon City, Philippines
Work closely with the Director of Talent & Organizational Development to provide optimal strategy, and programs for leadership development within Afni Philippines (executive, director, manager, and functional leaders). Build, source and curate level-specific content to support...
Commonwealth Ave. Diliman Commercial Complex, Quezon City, Philippines
Position Purpose: The Project Coach is responsible for entry level supervisory duties and the support and development of Collectors. The incumbent will be responsible for executing recovery strategies for the attainment of department and team goals. This position will be responsible for...
Commonwealth Ave. Diliman Commercial Complex, Quezon City, Philippines
Position Purpose: The Project Coach is responsible for entry level supervisory duties and the support and development of Collectors. The incumbent will be responsible for executing recovery strategies for the attainment of department and team goals. This position will be responsible for...
Commonwealth Ave. Diliman Commercial Complex, Quezon City, Philippines
Position Purpose: Deliver training to existing and newly hired employees to prepare for essential duties and tasks. Model company and client expectations by creating a welcoming environment that enables students to reach their maximum potential. Essential Functions and...
Commonwealth Ave. Diliman Commercial Complex, Quezon City, Philippines
Position Purpose: The Training Manager will plan, develop, and manage activities associated with the training and development of Consultants, Trainers, and management within a specified site. The incumbent will maintain a climate of customer oriented service excellence by motivating and...