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Responsibilities Vendor Payment Processing To ensure that receipts of goods and services are properly acknowledged by the authorized POC. To match the details of invoices/billings/statement of accounts against the delivery receipts/service report/completion report and PO and to...

Position Details: The Admin Assistant for Facilities is responsible for providing support to stakeholders concerning Administration, Hospitality and Facilities services arrangements. He/She oversees the administrative function of the Facilities (Workplace Experience) Team. Functional...

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The Client Services Manager will work with the Senior Director for Client Services. The primary responsibility of the Client Services Manager is to ensure that Afni’s client(s) are provided the ultimate service. The Client Services Manager will be singularly focused on the ship-to’s of this...

Position Purpose: The CX Manager is responsible for the cross-functional management of all quality assurance and client experience improvement initiatives related to an innovative new program designed to assist clients with transportation challenges. The emphasis is on building an environment...

Position Purpose: The CX Supervisor is responsible for supervising activities of CX Analysts in various areas of transaction quality which includes: call monitoring and call auditing. Ensuring that quality metrics are met and analytics are provided in partnership with the Operations...

Afni Philippines is looking for Customer Service Representatives (CSR) to support our company in Commonwealth Avenue, Quezon City (One Felicity Center). In this role, you'll be using your customer interaction skills to deliver excellent customer service.

Duties and Responsibilities: Reporting to the Site Facilities Manager Carries out scheduled maintenance work. Supervises Preventive Maintenance work to be conducted by Vendors Fixes minor electrical issues within the building. Repairs or cleans indoor AC units. Support Operations on area...

Duties and Responsibilities:• Responsible for managing financial analysis activities, including collecting information and consolidating into financial reports with a high degree of accuracy.• Build financial models to analyze possible business changes.• Monitor variances, identifying trends...

Specific duties & responsibilities: Drives business results via engaged employees. Initiates survey action planning to increase engagement, productivity, and retention while improving customer service. Works closely with management and employees to improve work relationships and build...

Specific duties & responsibilities: Generates and prepares HRLR reports Responsible for the daily administration of general policies and program labor relations. Handles and mediates employee disputes. Ensures that grievance handling and disciplinary proceedings are carried out in...

Position Purpose: Afni is hiring a Manager of Leadership & Organizational Development who delivers solutions aimed at improving leadership skills for functional leaders and operational leaders at the coach level and above. Solutions include, but are not limited to, partnering with Director...

Write engaging and informative content as basis for creative materials for social media platforms, ensuring an #Afnimazing brand consistency. Spearhead the creation of recruitment marketing content calendar across all of Afni’s Social Media platforms. Write captivating captions that...

Operations Director Position Purpose: Serves customers by planning and implementing call center strategies and operations; improving systems and processes; managing staff. Essential Functions and Responsibilities: Determines call center operational strategies by conducting needs...

Essential Functions and Responsibilities: 1. Determines call center operational strategies by conducting needs assessments; identifying and evaluating state-of-the-art technologies; defining user requirements; establishing technical specification, and production, productivity, quality and...

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Essential Functions and Responsibilities: Determines call center operational strategies by conducting needs assessments, performance reviews, capacity planning, and cost/benefit analyses; identifying and evaluating state-of-the-art technologies; defining user requirements; establishing technical...

Summary of Duties and Responsibilities • Review resumes and applications to assess candidates' qualifications and suitability for specific Afni programs. • Ensure a positive experience and actively engage with potential candidates through email, and phone calls to build...

The sourcing team plays an integral role in the success of recruiting across the United States. at Afni. This team oversees the top of the funnel and ensures consistent and strong app flow across all CCS, AIS, RM and Subrogation roles in the United States. The Sourcing Team is the first point of...

Essential Functions and Responsibilities Understand the recruitment demand and skills profiles within area of responsibility/account handled. Conducts In-Depth interviews, evaluates and examines the skills and competencies of candidates. Profiles candidates based on specified competencies...

Position Purpose: The Recruitment Specialist (Reports) produces and delivers useful, accurate, and timely information and recommendations to internal and external customers. Incorporates the use of advanced technology to measure, evaluate and report performance. Essential Functions...

Position Purpose: The Recruitment Supervisor will take accountability for the Company’s RPO hiring which is to include providing strategic direction as well as tactical recruiting for all organizational needs. Essential Functions and Responsibilities: 1. Responsible for...

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Position Purpose: The Project Coach is responsible for entry level supervisory duties and the support and development of Collectors. The incumbent will be responsible for executing recovery strategies for the attainment of department and team goals. This position will be responsible...

Position Purpose: The Project Coach is responsible for entry level supervisory duties and the support and development of Collectors. The incumbent will be responsible for executing recovery strategies for the attainment of department and team goals. This position will be responsible...

Position Purpose: Deliver training to existing and newly hired employees to prepare for essential duties and tasks. Model company and client expectations by creating a welcoming environment that enables students to reach their maximum potential. Essential Functions and...

Position Purpose: Deliver training to existing and newly hired employees to prepare for essential duties and tasks. Model company and client expectations by creating a welcoming environment that enables students to reach their maximum potential. Essential Functions and...

The Training Manager will plan, develop, and manage activities associated with the training and development of Consultants, Trainers, and management within a specified site. The incumbent will maintain a climate of customer-oriented service excellence by motivating and empowering team members and...

The Sales Training Manager will plan, develop, and manage activities associated with the training and development of Consultants, Trainers, and management within a specified site. The incumbent will maintain a climate of customer-oriented service excellence by motivating and empowering team...