Commonwealth Ave. Diliman Commercial Complex, Quezon City, Philippines
Essential Functions and Responsibilities: Processing of end-to-end accounts payable settlement Perform expense analyses Perform spending variance analyses Perform reconciliation of subsidiary ledger versus general ledger Perform reconciliation Vendor statement of account vs general...
Commonwealth Ave. Diliman Commercial Complex, Quezon City, Philippines
Position Purpose: Serves customers by planning and implementing call center strategies and operations; improving systems and processes; managing staff. Essential Functions and Responsibilities: Determines call center operational strategies by conducting needs assessments,...
Commonwealth Ave. Diliman Commercial Complex, Quezon City, Philippines
Position Purpose: The Associate Server Engineer monitors and analyzes the status of the Afni infrastructure and systems after normal business hours and reports issues to management within defined process guidelines but incumbent’s primary responsibility will allow latitude to make time...
Commonwealth Ave. Diliman Commercial Complex, Quezon City, Philippines
The Client Services Analyst position has been established to support all programs and Client Service team members. This position will have limited client interaction and will primarily focus on the backend duties necessary to manage the business and those items required of our team...
Commonwealth Ave. Diliman Commercial Complex, Quezon City, Philippines
The Client Services Manager is a new position within Afni Philippines and will work with the Senior Director for Operations. The primary responsibility of the Client Relationship Manager is to ensure that Afni’s client(s) are provided the ultimate service. The Client Relationship Manager will be...
Commonwealth Ave. Diliman Commercial Complex, Quezon City, Philippines
Afni Philippines is looking for Customer Service Representatives (CSR) to support our company in Commonwealth Avenue, Quezon City. In this role, you'll be using your customer interaction skills to deliver excellent customer service.
Commonwealth Ave. Diliman Commercial Complex, Quezon City, Philippines
Position Purpose: Under general supervision, develops, implements, and maintains databases and data access procedures with respect to application and back-office processing, documentation, security, performance, and validation checks. Includes application transact structured query language...
Commonwealth Ave. Diliman Commercial Complex, Quezon City, Philippines
Position Purpose: The Technical Services Technician I will provide technical support to the end users in regards to all desktops, telephones and network support. In addition, the incumbent ensures the technology is capable of performing all Afni and client-driven projects successfully. A key...
Commonwealth Ave. Diliman Commercial Complex, Quezon City, Philippines
Position Purpose: The Director of Implementation & Project Management is responsible for the oversight of a team of Project Managers who are responsible for various large-scale system/business projects of a highly complex nature. The incumbent will manage Afni client relationships and...
Commonwealth Ave. Diliman Commercial Complex, Quezon City, Philippines
Position Purpose: The Help Desk Analyst is the first point of contact for technology incidents and service requests submitted by Afni personnel. Under general supervision, provides Tier 1 phone an email support to end-users for employee access, password resets, desktop computers, server,...
Commonwealth Ave. Diliman Commercial Complex, Quezon City, Philippines
Position Purpose: The Support Center Team Lead manages a team to ensure that all technical-related issues are dealt with promptly and effectively. Essential Functions and Responsibilities: 1. Lead a team of CSC analysts by monitoring phone calls and reviewing service tickets for...
Commonwealth Ave. Diliman Commercial Complex, Quezon City, Philippines
Job Description: Generates and prepares HRLR reports Responsible for the daily administration of general policies and programs labor relations Handles and mediates employee disputes Ensures that grievance handling and disciplinary proceedings are carried out in line with company...
Commonwealth Ave. Diliman Commercial Complex, Quezon City, Philippines
Position Purpose: As an Identity and Access Specialist III, you will provide support for the creation and management of Afni identities. The Identity and Access Specialist III is the subject matter expert (SME) for all aspects of Afni and Client account provisioning through well-defined...
Commonwealth Ave. Diliman Commercial Complex, Quezon City, Philippines
Essential Functions and Responsibilities Determines call center operational strategies by conducting needs assessments, performance reviews, capacity planning, and cost/benefit analyses; identifying and evaluating state-of-the-art technologies; defining user requirements; establishing...
Commonwealth Ave. Diliman Commercial Complex, Quezon City, Philippines
Essential Functions and Responsibilities Determines call center operational strategies by conducting needs assessments, performance reviews, capacity planning, and cost/benefit analyses; identifying and evaluating state-of-the-art technologies; defining user requirements; establishing...
Commonwealth Ave. Diliman Commercial Complex, Quezon City, Philippines
Essential Functions and Responsibilities Determines call center operational strategies by conducting needs assessments, performance reviews, capacity planning, and cost/benefit analyses; identifying and evaluating state-of-the-art technologies; defining user requirements; establishing...
Commonwealth Ave. Diliman Commercial Complex, Quezon City, Philippines
Essential Functions and Responsibilities Determines call center operational strategies by conducting needs assessments, performance reviews, capacity planning, and cost/benefit analyses; identifying and evaluating state-of-the-art technologies; defining user requirements; establishing...
Commonwealth Ave. Diliman Commercial Complex, Quezon City, Philippines
Job Description: Under direct supervision, the Project Manager is responsible for overseeing various system/business projects of a highly complex nature. The incumbent is responsible for the initiation, planning, execution, control, and closure of assigned projects. Must ensure resources,...
Commonwealth Ave. Diliman Commercial Complex, Quezon City, Philippines
Position Purpose: The Performance Improvement Specialist provides support to the Supervisor by answering questions, providing training, modeling behaviors, identifying performance deficiency trends, create supporting process documentation ensuring strategy and compliance is in...
Commonwealth Ave. Diliman Commercial Complex, Quezon City, Philippines
Position Purpose: The Project Coach is responsible for entry level supervisory duties and the support and development of Collectors. The incumbent will be responsible for executing recovery strategies for the attainment of department and team goals. This position will be responsible for...
Commonwealth Ave. Diliman Commercial Complex, Quezon City, Philippines
Position Purpose: The Project Coach is responsible for entry level supervisory duties and the support and development of Collectors. The incumbent will be responsible for executing recovery strategies for the attainment of department and team goals. This position will be...
Commonwealth Ave. Diliman Commercial Complex, Quezon City, Philippines
Position Purpose: The Project Coach is responsible for entry level supervisory duties and the support and development of Collectors. The incumbent will be responsible for executing recovery strategies for the attainment of department and team goals. This position will be responsible for...
Commonwealth Ave. Diliman Commercial Complex, Quezon City, Philippines
Position Purpose: The Quality Consultant is responsible for evaluating and providing individual and client performance feedback to Center Operations and to support the development and maintenance of a high level of quality. Essential Functions and Responsibilities: 1...
Commonwealth Ave. Diliman Commercial Complex, Quezon City, Philippines
Essential Functions and Responsibilities: Screen applications, conducts initial interviews and select candidates Administer tests and assists in presenting job offer contract Prepares daily/weekly reports based on function and need Achieves recruitment goals and targets Participate in...
Commonwealth Ave. Diliman Commercial Complex, Quezon City, Philippines
Essential Functions and Responsibilities: This position will use in-depth experience and expertise of research, marketing, sourcing and project management to support Non-agent and Agent hiring. The incumbent will implement; and manage internal and external staffing resources to build;...
Commonwealth Ave. Diliman Commercial Complex, Quezon City, Philippines
Essential Functions and Responsibilities: Understand the recruitment demand and skills profiles within area of responsibility/account handled Conducts In-Depth interviews, evaluates and examines the skills and competencies of candidates. Profiles candidates based on specified competencies...
Commonwealth Ave. Diliman Commercial Complex, Quezon City, Philippines
Position Purpose: The Resource Manager is responsible for the planning and coordination of all production work as it pertains to reporting, service levels, production to pay and agent occupancies at a single site. The incumbent is responsible for lowering cost to the centers and increasing...
Commonwealth Ave. Diliman Commercial Complex, Quezon City, Philippines
Position Purpose: RPA (Robotic Process Automation) solutions provide tools for organizations facing increasing complexity in operations and business strategy. Our RPA team helps to quickly and cost-effectively address numerous value-creating opportunities while tackling the challenges that...
Commonwealth Ave. Diliman Commercial Complex, Quezon City, Philippines
Position Purpose: Under general supervision, the Software Engineer develops, codes, tests, and debugs software. The Software Engineer requires a good understanding of business applications. Works with technical staff to understand and resolve problems with software. Resolves customer complaints...
Commonwealth Ave. Diliman Commercial Complex, Quezon City, Philippines
Essential Functions and Responsibilities: Will handle all government reporting and remittances for both ROHQ (while it exists) and API Facilitate and manage the preparation of company tax returns and the accurate and timely filing of all tax forms and other business-related...
Commonwealth Ave. Diliman Commercial Complex, Quezon City, Philippines
Position Purpose: The Project Coach is responsible for entry level supervisory duties and the support and development of Collectors. The incumbent will be responsible for executing recovery strategies for the attainment of department and team goals. This position will be responsible...
Commonwealth Ave. Diliman Commercial Complex, Quezon City, Philippines
Position Purpose: The Test Engineer interacts and works across other technical groups to define, document, analyze, perform, and interpret tests for products, systems, components, or modifications. Incumbent will identify functional problems and suggest resolutions. Will also help define...
Commonwealth Ave. Diliman Commercial Complex, Quezon City, Philippines
Position Purpose: Deliver training to existing and newly hired employees to prepare for essential duties and tasks. Model company and client expectations by creating a welcoming environment that enables students to reach their maximum potential. Essential Functions and...
Commonwealth Ave. Diliman Commercial Complex, Quezon City, Philippines
Position Purpose: Deliver training to existing and newly hired employees to prepare for essential duties and tasks. Model company and client expectations by creating a welcoming environment that enables students to reach their maximum potential. Essential Functions and...
Commonwealth Ave. Diliman Commercial Complex, Quezon City, Philippines
Position Purpose: Deliver training to existing and newly hired employees to prepare for essential duties and tasks. Model company and client expectations by creating a welcoming environment that enables students to reach their maximum potential. Essential Functions and...