Commonwealth Ave. Diliman Commercial Complex, Quezon City, Philippines
Afni Philippines is looking for Customer Service Representatives (CSR) to support our company in Commonwealth Avenue, Quezon City. In this role, you'll be using your customer interaction skills to deliver excellent customer service.
Commonwealth Ave. Diliman Commercial Complex, Quezon City, Philippines
Position Purpose: Under general supervision, the Desktop Engineer (Citrix Engineer - SCCM) is responsible for installing, configuring, and maintaining hardware and operating systems of physical and virtual desktops in support of business requirements. Performs software installations and...
Commonwealth Ave. Diliman Commercial Complex, Quezon City, Philippines
Task and Responsibilities: Generates and prepares HRLR reports Responsible for daily administration of general policies and programs labor relations Handles and mediates employee disputes Ensures that grievance handling and disciplinary proceedings are carried out in line with...
Commonwealth Ave. Diliman Commercial Complex, Quezon City, Philippines
Position Purpose:As an Identity and Access Specialist, you will provide support for the creation and management of Afni identities. The Identity and Access Specialist is the subject matter expert (SME) for all aspects of Afni and Client account provisioning through well-defined internal and client...
Commonwealth Ave. Diliman Commercial Complex, Quezon City, Philippines
Position Purpose: Under general supervision, the Software Engineer develops, codes, tests, and debugs software. The Software Engineer requires a good understanding of business applications. Works with technical staff to understand and resolve problems with software. Resolves customer complaints...
Commonwealth Ave. Diliman Commercial Complex, Quezon City, Philippines
Position Purpose: This position reports to the Senior Manager of Internal Audit. Conduct financial, compliance, operational audits and special reviews of various organizations, operations, functions, and processes; Perform value-added assessment of internal controls, systems, processes,...
Commonwealth Ave. Diliman Commercial Complex, Quezon City, Philippines
Operations Director Position Purpose: Serves customers by planning and implementing call center strategies and operations; improving systems and processes; managing staff. Essential Functions and Responsibilities: Determines call center operational strategies by conducting needs...
Commonwealth Ave. Diliman Commercial Complex, Quezon City, Philippines
Essential Functions and Responsibilities Determines call center operational strategies by conducting needs assessments, performance reviews, capacity planning, and cost/benefit analyses; identifying and evaluating state-of-the-art technologies; defining user requirements; establishing...
Commonwealth Ave. Diliman Commercial Complex, Quezon City, Philippines
Job Description: Under direct supervision, the Project Manager is responsible for overseeing various system/business projects of a highly complex nature. The incumbent is responsible for the initiation, planning, execution, control, and closure of assigned projects. Must ensure resources,...
Commonwealth Ave. Diliman Commercial Complex, Quezon City, Philippines
The Project Coach is responsible for entry level supervisory duties and the support and development of representatives. The incumbent will be responsible for executing recovery strategies for the attainment of department and team goals. This position will be responsible for monitoring client...
Commonwealth Ave. Diliman Commercial Complex, Quezon City, Philippines
Position Purpose: The Project Coach is responsible for entry level supervisory duties and the support and development of Collectors. The incumbent will be responsible for executing recovery strategies for the attainment of department and team goals. This position will be responsible...
Commonwealth Ave. Diliman Commercial Complex, Quezon City, Philippines
Position Purpose: The Resource Manager is responsible for the planning and coordination of all production work as it pertains to reporting, service levels, production to pay and agent occupancies at a single site. The incumbent is responsible for lowering cost to the centers and increasing...
Commonwealth Ave. Diliman Commercial Complex, Quezon City, Philippines
Position Purpose: The Resource Supervisor is responsible in the supervision and monitoring of RMG Analysts through coaching and feedback. He/She will be directly reporting to the Resource Manager. Essential Functions and Responsibilities: Monitor project performance and communicate with...
Commonwealth Ave. Diliman Commercial Complex, Quezon City, Philippines
Position Purpose: Application Support Specialist who will perform administrative, maintenance, monitoring and troubleshooting functions for Afni’s business applications. Additionally, this position will require the employee to support applications in a Global Network Operations Center as well...
Commonwealth Ave. Diliman Commercial Complex, Quezon City, Philippines
We are growing rapidly and looking for an experienced Pega Senior System Architect to join our team. This role work closely with our business units and other IT teams, onshore and offshore. This role will be involved mentoring junior developer and technical architecture design. She/he need to have...
Commonwealth Ave. Diliman Commercial Complex, Quezon City, Philippines
Position Purpose: Under general supervision, the Software Engineer develops, codes, tests, and debugs software. The Software Engineer requires a good understanding of business applications. Works with technical staff to understand and resolve problems with software. Resolves customer complaints...
Commonwealth Ave. Diliman Commercial Complex, Quezon City, Philippines
Position Purpose: The Project Coach is responsible for entry-level supervisory duties and the support and development of Collectors. The incumbent will be responsible for executing recovery strategies for the attainment of department and team goals. This position will be responsible...
Commonwealth Ave. Diliman Commercial Complex, Quezon City, Philippines
Position Purpose: The Project Coach is responsible for entry level supervisory duties and the support and development of Collectors. The incumbent will be responsible for executing recovery strategies for the attainment of department and team goals. This position will be responsible...
Commonwealth Ave. Diliman Commercial Complex, Quezon City, Philippines
Position Purpose: The Test Engineer interacts and works across other technical groups to define, document, analyze, perform, and interpret tests for products, systems, components, or modifications. Incumbent will identify functional problems and suggest resolutions. Will also help define...
Commonwealth Ave. Diliman Commercial Complex, Quezon City, Philippines
Position Purpose: The Manager, Test Engineering will interact with and coordinate work across other technical groups to define, document, analyze, perform, and interpret tests for products, systems, components, or modifications. Incumbent will identify functional problems and suggest resolutions...
Commonwealth Ave. Diliman Commercial Complex, Quezon City, Philippines
Tier 2 Technical Support Agents will work in a multi-functional role which supports studio applications by handling tickets and calling international studios to ensure they are operational.  Scope of support: Manage and respond to studio application tickets. Communicate technical...
Commonwealth Ave. Diliman Commercial Complex, Quezon City, Philippines
Position Purpose: The Total Rewards Manager shall be responsible for managing the implementation, administration and governance of the Philippine’s compensation and benefits programs and processes. The position shall assist in developing forward looking programs and revising current programs...