One Felicity Center Commonwealth Avenue , Quezon City, Philippines
Responsibilities:• Responsible for daily operations of Administration and Clerical activities• Responsible for issuing accountabilities, equipment during on boarding of employees• Maintains key and locker management• Processing of clearance for offboarding employees• Prepares conference...
One Felicity Center Commonwealth Avenue , Quezon City, Philippines
Position Purpose: Application Support Specialist who will perform administrative, maintenance, monitoring and troubleshooting functions for Afni’s business applications. Additionally, this position will require the employee to support applications in a Global Network Operations Center as...
One Felicity Center Commonwealth Avenue , Quezon City, Philippines
Position Purpose: The Business Intelligence Director shall be responsible for planning, coordinating, and supervising all activities related to Afni Phils' business intelligence deliverables. The role is responsible for overseeing the processes and analysts responsible for accurate data...
One Felicity Center Commonwealth Avenue , Quezon City, Philippines
Client Services Manager is a position within Afni Philippines and will work with internal and external partners.  The primary responsibility of the Client Services Manager is to work with clients to understand their needs and business strategy and identify how Afni can partner with them to...
One Felicity Center Commonwealth Avenue , Quezon City, Philippines
Afni Philippines is looking for Customer Service Representatives (CSR) to support our company in Commonwealth Avenue, Quezon City. In this role, you'll be using your customer interaction skills to deliver excellent customer service.
One Felicity Center Commonwealth Avenue , Quezon City, Philippines
RESPONSIBILITIES Manages the daily operations of the housekeeping team, ensuring the cleanliness of all facilities, common areas and other specified areas including CR’s and Pantries Inspects facilities, advises for upgrades, create workflows and standard operating procedures Train...
One Felicity Center Commonwealth Avenue , Quezon City, Philippines
Essential Functions and Responsibilities: 1. Communicates process and product complexities in a straightforward manner. 2. Expected output examples are (but not limited to) process and data flowcharts using Visio tools, task/activities descriptions, information management flow description,...
One Felicity Center Commonwealth Avenue , Quezon City, Philippines
Essential Functions and Responsibilities: • Plan/Organize/Lead the day-to-day operations of the HR – Employee Experience functions and duties. • Plan/Organize/Lead Corporate Engagement Activities • Plan/Organize/Lead Corporate Social Responsibility Initiatives • Deal and...
One Felicity Center Commonwealth Avenue , Quezon City, Philippines
HR Specialist I(HR Business Partner) Position purpose: The HR Specialist (HRBP) collaborates with business partners to drive organizational results through an engaged workforce. The incumbent serves as an employee champion and change ambassador, providing guidance regarding HR...
One Felicity Center Commonwealth Avenue , Quezon City, Philippines
Position Purpose: The HR Center of Excellence (HR COE) supervisor oversees a team of HR COE specialist and associates and provide recommendation on changes of employment status of direct reports, providing guidance and support as needed. Together with the HR COE manager, shall be responsible...
One Felicity Center Commonwealth Avenue , Quezon City, Philippines
Position Purpose We are seeking a highly skilled software developer with experience in Azure serverless technologies, front-end development, and Azure storage and databases. The ideal candidate will have a strong understanding of cloud computing and microservices, as well as experience with...
One Felicity Center Commonwealth Avenue , Quezon City, Philippines
Position Purpose: Under direct supervision, the IT Project Manager is responsible for overseeing various business and/or Technology related projects that could be highly complex in nature. The incumbent is responsible for the initiation, planning, execution, control, and closure of assigned...
One Felicity Center Commonwealth Avenue , Quezon City, Philippines
Position Purpose:  The Leadership and Organizational Development Analyst is mainly responsible for helping drive business performance by rigorously inspecting the quality of coaching documentation of high potentials and frontline leadership. This role will also monitor the implementation...
One Felicity Center Commonwealth Avenue , Quezon City, Philippines
Operations Director Position Purpose: Serves customers by planning and implementing call center strategies and operations; improving systems and processes; managing staff. Essential Functions and Responsibilities: Determines call center operational strategies by conducting needs...
One Felicity Center Commonwealth Avenue , Quezon City, Philippines
Operations Director Position Purpose: Serves customers by planning and implementing call center strategies and operations; improving systems and processes; managing staff. Essential Functions and Responsibilities: Determines call center operational strategies by conducting needs...
One Felicity Center Commonwealth Avenue , Quezon City, Philippines
Operations Director Position Purpose: Serves customers by planning and implementing call center strategies and operations; improving systems and processes; managing staff. Essential Functions and Responsibilities: Determines call center operational strategies by conducting needs...
One Felicity Center Commonwealth Avenue , Quezon City, Philippines
Essential Functions and Responsibilities Determines call center operational strategies by conducting needs assessments, performance reviews, capacity planning, and cost/benefit analyses; identifying and evaluating state-of-the-art technologies; defining user requirements; establishing...
One Felicity Center Commonwealth Avenue , Quezon City, Philippines
Position Purpose: The project Coordinator supports the Project Manager in gathering requirements, resources, and information to implement upcoming projects. The project Coordinator supports the PM in drafting the project SOPs and other documents needed for a project Essential...
One Felicity Center Commonwealth Avenue , Quezon City, Philippines
Essential Functions and Responsibilities: Screen applications, conducts initial interviews and select candidates Administer tests and assists in presenting job offer contract Prepares daily/weekly reports based on function and need Achieves recruitment goals and targets Participate in...
One Felicity Center Commonwealth Avenue , Quezon City, Philippines
The Recruitment Sourcing Manager's primary function is to increase and produce significant applicant flow to exceed operational needs. Working collaboratively with Operations, this position will understand staffing needs and proactively find innovative methods of sourcing candidates. The position...
One Felicity Center Commonwealth Avenue , Quezon City, Philippines
Essential Functions and Responsibilities: · This position will use in-depth experience and expertise of research, marketing, sourcing and project management to support Non-agent and Agent hiring. · The incumbent will implement; and manage internal and external staffing resources to...
One Felicity Center Commonwealth Avenue , Quezon City, Philippines
Essential Functions and Responsibilities: Inspection of equipment and processes to ensure they are safe In-charge of conducting earthquare and fire drills Assessment of risk and safety hazards in the site
One Felicity Center Commonwealth Avenue , Quezon City, Philippines
Position Purpose: The Sr. Business Solutions Specialist coordinates and manages activities supporting company growth primarily in Insurance Services, RM and Contact Centers. This includes developing and supporting sales presentations and related to RFP/RFI responses. Additionally, incumbent...
One Felicity Center Commonwealth Avenue , Quezon City, Philippines
One Felicity Center Commonwealth Avenue , Quezon City, Philippines
Duties and Responsibilities: 1. Plans and manages the employee activities of the LR team, including training needs 2. Plans the approach and manages internal and external cases 3. Coordinates and collaborates with stakeholders for all cases 4. Does the annual planning and budgeting for...
One Felicity Center Commonwealth Avenue , Quezon City, Philippines
Responsibilities Manage and review purchase requests and ensure timely response and processing within SLAs Request for pricing based on the specifications provided by the requestor Review, select and secure the best package of quality, price, terms, warranty and delivery of the...
One Felicity Center Commonwealth Avenue , Quezon City, Philippines
Position Purpose: The Project Coach is responsible for entry level supervisory duties and the support and development of Collectors. The incumbent will be responsible for executing recovery strategies for the attainment of department and team goals. This position will be responsible...
One Felicity Center Commonwealth Avenue , Quezon City, Philippines
Position Purpose: The Vice President, Global Training is an executive position that oversees the global training functions at Afni. This position will develop and manage all training standards as well as training delivery across all regions and clients. Partners with Relationship Management...