Total Rewards Manager

Position Purpose:

The Total Rewards Manager shall be responsible for managing the implementation, administration and governance of the Philippine’s compensation and benefits programs and processes. The position shall assist in developing forward looking programs and revising current programs and policies to align with strategic and financial objectives. The Total Rewards Manager will also be responsible for being a SME in the payroll system (PDY), Bluebox and the system of record (UKG) and ensuring zero error timekeeping.

Essential Functions and Responsibilities:

  1. Accurately manage all HR processes necessary to accurately process payroll. Makes recommendations to identify root cause analysis, process improvements and ways to reduce manual processes.
  2. Monitors the administration of the company’s compensation and benefits programs and makes recommendations to reduce costs/enhance compensation/benefit design.
  3. Ensure close interaction with Business Partners for the management of administration of company benefits.
  4. Lead special initiatives or projects that are required concerning compensation and benefits programs development.
  5. Initiate and establish compensation and benefits data surveys industry-wide. Makes recommendations based on external survey data, internal analysis and industry benchmarking.
  6. Monitor enrollments, terminations, beneficiaries in the HR and payroll system and ensure proper support documentation is prepared for audit purposes.
  7. Maintain records and confidentiality procedures in accordance to legislated requirements.
  8. Ensures accurate data information and employee movements are processed and updated.
  9. Assist the HR Director in leading and monitoring team members to provide relevant direction and guidance on policies, guidelines, projects, compliance and other concerns related to the department’s process improvement.
  10. Provides monthly, quarterly and annual reporting the HR Director, VP of Global HR and VP of Finance.
  11. Ensures efficient and effective management of employee complaints, escalations and feedback professionally to provide quick, proper and effective resolutions.
  12. Ability to work and drive integrity in securing and handling confidential information and records at all times.

Requirements

Minimum Job Requirements (Education, Experience, Skills):

  • Must be Graduate of a bachelor’s degree or the equivalent
  • 2 years of related work experience
  • Thorough experience of working in a customer support environment
  • Must have excellent English communications skills

Looking for a fun place where you can fit in, fuel your passions, help people, and take charge of your career? You’re in the right place. Join the Afni family and be part of our talented global team passionate about helping people and pursuing the life we dream about.  

Do Your Best Work and Grow Your Career

When you join Afni, we'll instantly make you part of our global family of friendly people focused on making really good customer experiences happen. If you're like us, you want to belong to something special, have meaningful work to do, and know how to achieve your career and life goals. 

Our award-winning training and development programs get you ready to work and grow. If you’re the kind of person who wants to build a career and learn new things, we’ll provide the path and the tools to get you there. You bring the motivation and commitment.

The Perks

Incentives + Bonus
Incentives + Bonus
Competitive Pay
Competitive Pay
Paid Time Off
Paid Time Off
Full-time Schedules
Full-time Schedules
Fun Events
Fun Events
Referral Bonus
Referral Bonus