Spanish Bilingual Customer Care Specialist

7810 E Escalante Rd Tucson, AZ 85730

Start between $ - $$ per hour.

What Will I Do as a Spanish Bilingual Customer Care Specialist?

Are you fluent in Spanish and English? Do you enjoy helping others and making a difference with every call? As a Spanish Bilingual Customer Care Specialist at our Tucson call center, you’ll support customers by answering questions, resolving concerns, and delivering top-tier service in both languages.

In this inbound role, you’ll handle calls from Spanish-speaking and English-speaking customers regarding their accounts, billing inquiries, service issues, and general support. You’ll represent a nationally known brand with professionalism, empathy, and a problem-solving mindset. We’ll give you all the tools you need through paid training, so you’re confident and ready to make a positive impact on every call.

If you’re passionate about helping others and want to build a meaningful career using your bilingual skills, this is the role for you.

Why Afni?

Because at Afni, bilingual talent is highly valued — and we’re invested in your success.

As a Spanish Bilingual Customer Care Specialist, you’ll enjoy:

• Full time hours. Consistent 40-hour work week.
  
  
• Job Stability. Afni has been helping people since 1936.
  
  
• Paid Time Off. Recharge when you need to.
  
  
• Medical, Dental and Vision Insurance. We help cover the essentials.
  
  
• Tuition Reimbursement. Further your education while you work.
  
  
• Referral Program. Recommend great talent and get rewarded.
  
  
• Career Development. Many leaders began in bilingual roles.
  
  
• Annual Performance Reviews. Your efforts are recognized and rewarded.

What are the qualifications to be a Spanish Bilingual Customer Care Specialist at Afni?

• Fluent in Spanish and English
  
  
• At least six months of customer service experience
  
  
• Clear communication and active listening skills
  
  
• A friendly, helpful, and professional attitude

Requirements

• Must be 18 years of age or older
  
  
• Must have a GED or High School Diploma
  
  
• Must be legally authorized to work in the United States
  

Afni is an Equal Opportunity Employer. We celebrate diversity and are committed to building an inclusive workplace for all. We do not discriminate based on race, religion, gender, age, disability, or any other protected status.