Customer Relations Specialist

Location: 7810 E Escalante Rd, Tucson, AZ 85730
Start between $16.5 - $17 per hour.

What Will I Do as a Customer Relations Specialist?

As a Customer Relations Specialist at Afni, you’ll be the key person ensuring our customers have a seamless and positive experience. You’ll handle inbound calls, resolve issues, and address customer inquiries with professionalism and care. Your role will focus on building strong, trusting relationships with customers, offering them support for any concerns they have, and ensuring their satisfaction with our services.

You’ll work to understand each customer’s needs, deliver solutions, and exceed their expectations — turning challenges into opportunities for improvement. Your efforts will directly impact customer loyalty and satisfaction.

If you have a passion for helping people, excellent communication skills, and a desire to make a difference, this role is for you!

Why Afni?

At Afni, we value every team member and offer a supportive environment where you can grow and thrive.

As a Customer Relations Specialist, you’ll enjoy:

• Full-time hours. A stable 40-hour workweek.
  
  
• Job Stability. We’ve been growing and thriving since 1936.
  
  
• Paid Time Off. We know the importance of balancing work and rest.
  
  
• Medical, Dental, and Vision Insurance. We help cover the cost of your healthcare needs.
  
  
• Tuition Reimbursement. We invest in your education and personal growth.
  
  
• Referral Program. Earn extra by referring great talent.
  
  
• Career Development. Many of our employees advance into leadership positions.
  
  
• Annual Performance Reviews. Your hard work is always recognized and rewarded.

What are the qualifications to be a Customer Relations Specialist at Afni?

• At least six months of customer service experience.
  
  
• Strong verbal communication and active listening skills.
  
  
• Ability to stay calm and professional while handling difficult situations.
  
  
• A customer-first mindset with a focus on building relationships.
  
  
• Ability to multitask and navigate computer systems effectively.

Requirements

• Must be at least 18 years old.
  
  
• Must have a high school diploma or GED.
  
  
• Must be legally authorized to work in the United States.

How to Apply

Ready to build strong relationships and help create positive customer experiences? Apply today! Click here to submit your application or visit our careers page at AfniCareers.com.

Join Afni and take the next step in your career by providing exceptional service to our valued customers!