Bilingual Support Specialist

Location: 7810 E Escalante Rd, Tucson, AZ 85730
Start between $ - $$ per hour.

What Will I Do as a Bilingual Support Specialist?

As a Bilingual Support Specialist at Afni, you’ll be instrumental in providing outstanding support to our customers in both English and Spanish. You will assist with troubleshooting, resolving issues, and answering questions across various platforms. Whether you're handling technical difficulties, helping with product information, or offering general assistance, you’ll ensure that our customers feel heard, valued, and supported. Your bilingual skills will allow you to offer seamless service to a diverse range of clients.

If you’re passionate about providing high-quality support, are fluent in both English and Spanish, and enjoy problem-solving, this is the role for you!

Why Afni?

At Afni, you're not just another employee—you’re a key part of our team and our family.

As a Bilingual Support Specialist, you get:

• Full-time hours. 40-hour workweek.
  
  
• Job Stability. We’ve been in business since 1936.
  
  
• Paid Time Off. Because you deserve time to recharge.
  
  
• Medical, Dental, and Vision Insurance. We help cover the cost of your premium.
  
  
• Tuition Reimbursement. We invest in your continued education and growth.
  
  
• Referral Program. Our referral program rewards you for bringing great people to our team.
  
  
• Career Growth. Many of our leaders began as agents. We promote from within!
  
  
• Annual Performance Reviews. We recognize and reward your hard work.
  
  

What are the qualifications to be a Bilingual Support Specialist at Afni?

• Fluency in both English and Spanish. You’ll be assisting customers in both languages.
  
  
• Six months of customer service or technical support experience preferred.
  
  
• Excellent verbal communication and active listening skills.
  
  
• Ability to manage multiple computer systems while assisting customers.
  
  
• Problem-solving mindset with the ability to resolve customer issues efficiently.
  
  
• Willingness to work flexible schedules, including evenings and weekends as needed.
  
  

Requirements

• Must be at least 18 years old.
  
  
• Must have a high school diploma or GED.
  
  
• Must be legally permitted to work in the United States.
  
  

How to Apply

Ready to take the next step in your career and make a difference in customer support? Apply today! Click here to submit your application or visit our careers page at AfniCareers.com.

Join Afni, where your expertise and passion for helping others will make a lasting impact!