Bilingual Customer Support Representative
7810 E Escalante Rd Tucson, AZ 85730
Start between $ - $$ per hour.
What Will I Do as a Bilingual Customer Support Representative?
Do you speak both English and Spanish fluently? Are you passionate about helping others? As a Bilingual Customer Support Representative at our Tucson call center, you’ll assist customers in both languages — ensuring they receive clear, helpful, and compassionate service every time they call.
In this inbound role, you’ll handle calls from Spanish- and English-speaking customers who have questions about their accounts, services, billing, or general support needs. You’ll be the voice of a nationally recognized brand, delivering a friendly, solution-focused experience that earns customer trust. Don’t worry — we provide paid training to set you up for success in every type of call.
If you're bilingual and love delivering exceptional service, this is a great opportunity to grow your career and make an impact.
Why Afni?
Because at Afni, your bilingual skills are valued — and rewarded.
As a Bilingual Customer Support Representative, you’ll receive:
- Full time hours. A consistent 40-hour work week.
- Job Stability. We’ve been helping customers since 1936.
- Paid Time Off. Recharge and take care of yourself.
- Medical, Dental and Vision Insurance. We help cover the costs.
- Tuition Reimbursement. Invest in your future.
- Referral Program. Know someone great? Bring them on board.
- Career Growth. Many of our leaders started in this role.
- Annual Performance Reviews. Your work is noticed and rewarded.
What are the qualifications to be a Bilingual Customer Support Representative at Afni?
- Fluent in both English and Spanish
- At least six months of customer service experience
- Strong communication and problem-solving skills
- Ability to multitask and stay organized while assisting customers
Requirements
- Must be 18 years of age or older
- Must have a GED or High School Diploma
- Must be legally authorized to work in the United States
Afni is an Equal Opportunity Employer. We value diversity and create an inclusive workplace where everyone is respected and given equal opportunity to grow and succeed.
