Uninsured Motorist Collector

Up to $19 per hour based on relevant experience. **Uncapped bonus potential

Afni is hiring Uninsured Motorist Collectors responsible for recovery of consumer subrogation claims. You will successfully negotiate payment in full, settlement in full, or a payment plan based upon client requirements.

What you'll be doing:

  • Act as liaison between the client and insured communicating various facets in the subrogation process.
  • Utilize Skip Tracing techniques to contact consumers to reach a settlement. Utilize various databases and investigate techniques in locating tortfeasors.
  • Review files for adequacy of investigation and measure of damages to initiate collection.
  • Research the application of law as it applies to specific claims in each state for Department of Transportation purposes or statutory regulations.
  • Recommend whether to pursue collection or litigation.
  • Review the initial content of each file while documenting and tracking all ongoing verbal and written correspondence related to the file in all applicable systems.
  • Update and document information to achieve maximum recoveries.

Requirements

What you will need:
  • High School diploma or GED with six months of industry knowledge required.
  • Strong analyzing and negotiating techniques.
  • Demonstrates a sincere interest in listening to and responding to customer concerns and solving their issue in a timely manner.
  • Communicates clearly and logically using appropriate written and oral techniques.
  • Seeks clarification for unclear or missing information.
  • Demonstrated reasoning and problem solving abilities.
  • Previous experience with outbound sales or phone sales.
  • Previous Collections preferred.
  • American Collectors Association certification preferred.
  • Subrogation or Insurance experience preferred.

Looking for a fun place where you can fit in, fuel your passions, help people, and take charge of your career? You’re in the right place. Join the Afni contact center family in Bloomington and be part of our talented team passionate about helping people and pursuing the life we dream about.

Do Your Best Work and Grow Your Career

When you join Afni, we'll instantly make you part of our global family of friendly people focused on making really good customer experiences happen. If you're like us, you want to belong to something special, have meaningful work to do, and know how to achieve your career and life goals. 

Our award-winning training and development programs get you ready to work and grow. If you’re the kind of person who wants to build a career and learn new things, we’ll provide the path and the tools to get you there. You bring the motivation and commitment. 

Work in and Support the Bloomington-Normal Community

Are you the kind of person who loves to get involved in community events and non-profit organizations? We love it and make it a habit to respond to the needs of the Bloomington-Normal community through fund raisers, community events, and other service opportunities. 

When you work here, you’ll have plenty of chances to get involved. In Bloomington-Normal, we regularly support the United Way, Big Brothers and Big Sisters, St. Jude Children's Research Hospital, Easter Seals, American Heart Association, CISAR Animal Shelter, and more.

The Perks

Incentives + Bonus
Incentives + Bonus
Competitive Pay
Competitive Pay
Dress for Your Day
Dress for Your Day
Paid Time Off
Paid Time Off
Tuition Reimbursement
Tuition Reimbursement
Full-time Schedules
Full-time Schedules
Fun Events
Fun Events
Referral Bonus
Referral Bonus