Transfer Agent

1310 Martin Luther King Dr, Bloomington, Il 61701
Pay starts at $11/hour.

The health and safety of our employees is a top priority! With over half of our U.S. workforce temporarily working remote, we are offering some of our new employees the same opportunity. To be eligible for work at home, you must live within 60 miles of an Afni location for training and support purposes.

Afni is hiring Transfer Agents who will work in a Third Party or Debt Purchase environment. The incumbent will initiate outbound calls to consumers and transfer calls to collectors when needed.

Afni is a leading global customer service provider that's been around for more than 80 years. We have a fun team in Bloomington, where you can make friends, do meaningful work and grow your career -- we love to promote from within! For this particular opportunity, we can also be flexible for part time schedules if you need to work around school or other commitments (some benefits listed below are different for part time employment).

What You'll Do

  • Transfer outbound/inbound calls to appropriate team

What You'll Get

  • Full time. 40 hours per week schedule with overtime opportunities.
  • Job stability. We've been doing this work in Bloomington for over 20 years!
  • Training. We'll teach you everything you need to be great!
  • Great Paid time off. You'll get 10 days during your first year, plus 7 paid holidays!
  • Benefits. Medical, dental & vision insurance with premiums partly paid by the company!
  • College tuition reimbursement. Up to $5,250 annually!
  • Teamwork. We believe in teamwork and having fun together while we work with frequent contests and recognition events!
  • Career Growth. Gain some great experience to promote to higher roles -- most of our support and leadership staff started as Sales or Service agents!

Requirements

What you'll need:
  • Strong verbal and written communication skills
  • Ability to multi-task with attention to detail
  • Basic navigation of a PC
At Afni we provide equal employment opportunities to all qualified individuals. Employment is based upon personal capabilities and qualifications without discrimination because of race, color, religion, sex, age, national origin, disability, or any other protected characteristic as established by law. This policy of Equal Employment Opportunity applies to all policies and procedures relating to recruitment and hiring, compensation, benefits, termination, and all other terms and conditions of employment.

Looking for a fun place where you can fit in, fuel your passions, help people, and take charge of your career? You’re in the right place. Join the Afni contact center family in Bloomington and be part of our talented team passionate about helping people and pursuing the life we dream about.

Do Your Best Work and Grow Your Career

When you join Afni, we'll instantly make you part of our global family of friendly people focused on making really good customer experiences happen. If you're like us, you want to belong to something special, have meaningful work to do, and know how to achieve your career and life goals. 

Our award-winning training and development programs get you ready to work and grow. If you’re the kind of person who wants to build a career and learn new things, we’ll provide the path and the tools to get you there. You bring the motivation and commitment. 

Work in and Support the Bloomington-Normal Community

Are you the kind of person who loves to get involved in community events and non-profit organizations? We love it and make it a habit to respond to the needs of the Bloomington-Normal community through fund raisers, community events, and other service opportunities. 

When you work here, you’ll have plenty of chances to get involved. In Bloomington-Normal, we regularly support the United Way, Big Brothers and Big Sisters, St. Jude Children's Research Hospital, Easter Seals, American Heart Association, CISAR Animal Shelter, and more.

The Perks

Incentives + Bonus
Incentives + Bonus
Competitive Pay
Competitive Pay
Dress for Your Day
Dress for Your Day
Paid Time Off
Paid Time Off
Tuition Reimbursement
Tuition Reimbursement
Full-time Schedules
Full-time Schedules
Fun Events
Fun Events
Referral Bonus
Referral Bonus