Subrogation Specialist I

Afni is hiring Subrogation Specialists that are primarily responsible for assisting in the recovery of subrogation claims typically from insurance carriers and self-insured entities. The incumbent, evaluates, validates, reviews, maintains and closes claim files working toward cost effective resolutions. The Subrogation Specialist supports more tenured Specialists, handles the setup of the claims, completes the SCP, sends out the demands, will make follow up calls to the OIC's, process mail and releases, etc. Cases are managed in accordance with state regulations and prescribed recovery best practices.

The Subrogation Specialist may perform some or all of the duties listed below:

  • Respond promptly and professionally to client, insured, and carrier requests and to other incoming calls.
  • Review files using a diary system in order to handle correspondence. Review and document all mail.
  • Process letters and authority requests.
  • Process carrier to carrier subrogation files in varying lines of business including auto medical and uninsured.
  • Gather claim information based on information and liability factors. Determine claim amounts and review subrogation.
  • Research the application of laws and statutes as it applies to specific claims in each state.
  • Review files for adequacy of investigation and measure of damages to determine whether to pursue arbitration, collection or litigation.
  • Prepare and review the initial content of each file while documenting and tracking all ongoing verbal and written correspondence in the AS400 system as well as applicable client systems.


What you will need:

  • High school diploma or GED
  • One to three years of proven subrogation or claims experience that includes substantial exposure to carrier to carrier claims is preferred
  • Ability to type 30 WPM with 85% accuracy
  • Previous experience using Microsoft Office products
  • Ability to work independently and interact well within a team environment
  • Strong analyzing techniques
  • Excellent organizational and time-management skills
  • Demonstrated ability to multi-task with attention to detail
  • Responds to internal and external requests in a timely manner and work to deliver quality service
  • Communicates clearly and logically using appropriate written and oral techniques.
  • Seeks clarification for unclear or missing information
  • Consistently demonstrates accuracy and attention to detail
  • Demonstrated reasoning and problem solving abilities

Looking for a fun place where you can fit in, fuel your passions, help people, and take charge of your career? You’re in the right place. Join the Afni family and be part of our talented global team passionate about helping people and pursuing the life we dream about.  

Do Your Best Work and Grow Your Career

When you join Afni, we'll instantly make you part of our global family of friendly people focused on making really good customer experiences happen. If you're like us, you want to belong to something special, have meaningful work to do, and know how to achieve your career and life goals. 

Our award-winning training and development programs get you ready to work and grow. If you’re the kind of person who wants to build a career and learn new things, we’ll provide the path and the tools to get you there. You bring the motivation and commitment. 

Work in and Support the Bloomington-Normal Community

Are you the kind of person who loves to get involved in community events and non-profit organizations? We love it and make it a habit to respond to the needs of the Bloomington-Normal community through fund raisers, community events, and other service opportunities. 

When you work here, you’ll have plenty of chances to get involved. In Bloomington-Normal, we regularly support the United Way, Big Brothers and Big Sisters, St. Jude Children's Research Hospital, Easter Seals, American Heart Association, CISAR Animal Shelter, and more.

The Perks

Incentives + Bonus
Incentives + Bonus
Competitive Pay
Competitive Pay
Dress for Your Day
Dress for Your Day
Paid Time Off
Paid Time Off
Tuition Reimbursement
Tuition Reimbursement
Fun Events
Fun Events
Referral Bonus
Referral Bonus