Subrogation Specialist
The Subrogation Specialist is primarily responsible for supporting the Specialist II & III’s with their daily work load, including set-up of the new business files, handling mail / releases and making phone calls. Will work/handle the mail within the email request folders.
What you will be doing:
The Subrogation Specialist may perform some or all of the duties listed below:
- Respond promptly and professionally to client, insured, and carrier requests and to other incoming calls.
- Review files using a diary system in order to handle correspondence.
- Send out demands to the OIC
- Process mail and all releases
- Complete all claim forms on claims against Rental agencies and City/State/Municipality
- Make follow up/status calls to the agents as necessary.
- Ensure all files that are worked in E Subro Hub are closed within that system once closed in the Afni system.
- Assist all teams as needed on a daily basis.
Litigation specific responsibilities:
- Review files for adequacy of investigation and measure of damages prior to sending to National Attorney network for handling.
- Act as a liaison between the client and attorneys.
- Utilize available resources and maintain a basic understanding of applicable laws in each state.
- Review and process legal expenses and recommend payment or make appropriate adjustments.
Requirements
What you will need:
- High school diploma or GED
- One to three years of proven subrogation or claims experience that includes substantial exposure to carrier to carrier claims is preferred
- Ability to type 30 WPM with 85% accuracy
- Previous experience using Microsoft Office products
- Ability to work independently and interact well within a team environment
- Strong analyzing techniques
- Excellent organizational and time-management skills
- Demonstrated ability to multi-task with attention to detail
- Responds to internal and external requests in a timely manner and work to deliver quality service
- Communicates clearly and logically using appropriate written and oral techniques.
- Seeks clarification for unclear or missing information
- Consistently demonstrates accuracy and attention to detail
- Demonstrated reasoning and problem solving abilities
Referral Program
Looking for a fun place where you can fit in, fuel your passions, help people, and take charge of your career? You’re in the right place. Join the Afni family and be part of our talented global team passionate about helping people and pursuing the life we dream about.
Do Your Best Work and Grow Your Career
When you join Afni, we'll instantly make you part of our global family of friendly people focused on making really good customer experiences happen. If you're like us, you want to belong to something special, have meaningful work to do, and know how to achieve your career and life goals.
Our award-winning training and development programs get you ready to work and grow. If you’re the kind of person who wants to build a career and learn new things, we’ll provide the path and the tools to get you there. You bring the motivation and commitment.
Our Location
"One of my favorite moments was when the leadership team asked me to join a different department. I was able to prove to myself that I can take on any challenge, do the work required to advance, and conquer anything I put my mind to."
"My shyness has been replaced with confidence as I’ve learned and developed here. Now I can talk to pretty much anyone and can handle a lot of different situations in and outside of work."
The Perks
