Subrogation Specialist

Afni is hiring a Subrogation Specialist who is primarily responsible for assisting the Collectors in the recovery of subrogation claims from the Uninsured Motorists teams. The incumbent, evaluates, validates, reviews, maintains and closes claim files working toward cost effective resolutions. The Subrogation Specialist handles the setup of the claims, completes SCP with any missing data, sends out the demands, process mail and requests, etc. Cases are managed in accordance with state regulations and prescribed recovery best practices.

What you will be doing:

  • Process files in varying lines of business including auto and medical.
  • Gather claim information based on information and liability factors. Determine claim amounts and review subrogation potential.
  • Locate and update contact information for claimants.
  • Initiate letters and phone calls through our automation processes.
  • Prepare and review the initial content of each file while documenting and tracking all ongoing verbal and written correspondence in all applicable systems.
  • Respond promptly and professionally to client and insured requests.
  • Review files using a diary system in order to handle correspondence. Review and document all mail.
  • Process letters and authority requests.
  • Review files for close or suit based on client requirements and strength of claim.


What you will need:

  • High school diploma or GED
  • Ability to type 30 WPM with 85% accuracy
  • Previous experience using Microsoft Office products
  • Previous insurance knowledge preferred
  • Special investigative expertise preferred
  • Ability to work independently and interact well within a team environment
  • Strong analyzing techniques
  • Excellent organizational and time-management skills
  • Demonstrated ability to multi-task with attention to detail
  • Responds to internal and external requests in a timely manner and work to deliver quality service
  • Communicates clearly and logically using appropriate written and oral techniques.
  • Seeks clarification for unclear or missing information
  • Consistently demonstrates accuracy and attention to detail
  • Demonstrated reasoning and problem solving abilities

Looking for a fun place where you can fit in, fuel your passions, help people, and take charge of your career? You’re in the right place. Join the Afni family and be part of our talented global team passionate about helping people and pursuing the life we dream about.  

Do Your Best Work and Grow Your Career

When you join Afni, we'll instantly make you part of our global family of friendly people focused on making really good customer experiences happen. If you're like us, you want to belong to something special, have meaningful work to do, and know how to achieve your career and life goals. 

Our award-winning training and development programs get you ready to work and grow. If you’re the kind of person who wants to build a career and learn new things, we’ll provide the path and the tools to get you there. You bring the motivation and commitment. 

Work in and Support the Bloomington-Normal Community

Are you the kind of person who loves to get involved in community events and non-profit organizations? We love it and make it a habit to respond to the needs of the Bloomington-Normal community through fund raisers, community events, and other service opportunities. 

When you work here, you’ll have plenty of chances to get involved. In Bloomington-Normal, we regularly support the United Way, Big Brothers and Big Sisters, St. Jude Children's Research Hospital, Easter Seals, American Heart Association, CISAR Animal Shelter, and more.

The Perks

Incentives + Bonus
Incentives + Bonus
Competitive Pay
Competitive Pay
Dress for Your Day
Dress for Your Day
Paid Time Off
Paid Time Off
Tuition Reimbursement
Tuition Reimbursement
Fun Events
Fun Events
Referral Bonus
Referral Bonus