Sr. Collections Specialist

Starting at $20.00 / hour plus bonus incentives. Base wage offered based on experience.

Afni is hiring Sr. Debt Purchase Collection Specialists who's primary responsibilities include collecting high-value accounts, managing an individual work drive and working closely with third party vendors to ensure timely and quality work. Assists Team Manager and/or Program Coach with administrative and clerical tasks to optimize asset liquidation through vehicle repossession, foreclosure and potential litigation.

What you will be doing:

  • Negotiate payment terms and methods when right party is reached. Negotiating settlements within and outside of normal guidelines, authorizing credit bureau deletions, and taking accounts out of treatment (close accounts) with certain guidelines.
  • Manage individual work drive to maximize revenue and ensure treatment timelines are met, and that Afni interests are protected in compliance with law/policy.
  • Perform manual skip tracing to maximize right party contact rates.
  • Provide administrative support to the Team Manager and/or Program Coach by valuing assets for sale at auction, determining next best action for individual accounts and coordinating with third party vendors as applicable.

At Afni we provide equal employment opportunities to all qualified individuals. Employment is based upon personal capabilities and qualifications without discrimination because of race, color, religion, sex, age, national origin, disability, or any other protected characteristic as established by law. This policy of Equal Employment Opportunity applies to all policies and procedures relating to recruitment and hiring, compensation, benefits, termination, and all other terms and conditions of employment.

Requirements

Bring it. You're qualified if you:

  • Have a naturally positive attitude and excellent communication skills.
  • Love to compete and strive to always get better.
  • Have a genuine interest in people and a desire to help.
  • Have worked at a collection agency or telemarketing environment, or have relevant customer service experience. More than a year experience preferred (starting pay will align with relevant experience).
  • Are ready to be part of a team and contribute to Afni's success.
At Afni we provide equal employment opportunities to all qualified individuals. Employment is based upon personal capabilities and qualifications without discrimination because of race, color, religion, sex, age, national origin, disability, or any other protected characteristic as established by law. This policy of Equal Employment Opportunity applies to all policies and procedures relating to recruitment and hiring, compensation, benefits, termination, and all other terms and conditions of employment.

Looking for a fun place where you can fit in, fuel your passions, help people, and take charge of your career? You’re in the right place. Join the Afni family and be part of our talented global team passionate about helping people and pursuing the life we dream about.  

Do Your Best Work and Grow Your Career

When you join Afni, we'll instantly make you part of our global family of friendly people focused on making really good customer experiences happen. If you're like us, you want to belong to something special, have meaningful work to do, and know how to achieve your career and life goals. 

Our award-winning training and development programs get you ready to work and grow. If you’re the kind of person who wants to build a career and learn new things, we’ll provide the path and the tools to get you there. You bring the motivation and commitment. 

The Perks

Incentives + Bonus
Incentives + Bonus
Competitive Pay
Competitive Pay
Dress for Your Day
Dress for Your Day
Paid Time Off
Paid Time Off
Tuition Reimbursement
Tuition Reimbursement
Full-time Schedules
Full-time Schedules
Fun Events
Fun Events
Referral Bonus
Referral Bonus