Inbound Customer Service Representatives

WAGE INCREASE: Start at $15 per hour + bonus.

At Afni, we represent some of the largest brands across the nation and you have the opportunity represent them with us! We have multiple customer service positions that we are hiring for. As a Customer Service Representative, you will build meaningful relationships with customers via inbound calls and assist with their needs. You will focus on one type of call -- either insurance service or clients who call into one of the nation's top cell phone providers. Are you ready to make a difference each day, by providing a stellar customer experience for your callers? Apply today!

Afni is a leading global customer service provider that's been around for more than 80 years!

What you'll get:

  • Full-time. 40 hours per week schedule with overtime opportunities if you'd like
  • Equipment: If you are hired for a remote/work at home position, we will provide the equipment required to fulfill the role

  • Job stability.
  • Training. Extensive paid product and sales training.
  • Paid time off.
  • Benefits. Medical, dental and vision insurance with premiums partly paid by the company!
  • College tuition reimbursement.
  • Referral Program. One of the best unlimited employee referral bonus programs out there!
  • Career Growth. Gain great experience to promote to higher roles and leadership training to prepare you for the next step!
  • Annual Performance Reviews. We reward your hard work with annual wage increases!

Requirements

  • Must have GED or High School Diploma.
  • Must be 18 years of age.
  • At least three months of customer service experience.
  • Ability to communicate with customers to build relationships and close the deal!
  • Ability to be a team player.
We have remote opportunities to work with us in the following states:
- Alabama
- Arizona
- Colorado
- Florida
- Georgia
- Illinois
- Kentucky
- North Carolina
- South Carolina
- Texas
- Tennessee

Requirements

Do something different, rewarding, and truly advance your career while earning top dollar.
At Afni we provide equal employment opportunities to all qualified individuals. Employment is based upon personal capabilities and qualifications without discrimination because of race, color, religion, sex, age, national origin, disability, or any other protected characteristic as established by law. This policy of Equal Employment Opportunity applies to all policies and procedures relating to recruitment and hiring, compensation, benefits, termination, and all other terms and conditions of employment.

If you’re looking for a fun place to fit in, fuel your passions, help people, and take charge of your career, you’re in the right place. Join the Afni contact center family in Opelika and be part of our talented team passionate about helping people and pursuing the life we dream about.  

Do Your Best Work and Grow Your Career

When you join Afni, we'll instantly make you part of our global family of friendly people focused on making really good customer experiences happen. If you're like us, you want to belong to something special, have meaningful work to do, and know how to achieve your career and life goals. 

Our award-winning training and development programs get you ready to work and grow. If you’re the kind of person who wants to build a career and learn new things, we’ll provide the path and the tools to get you there. You bring the motivation and commitment. 

Work in and Support the Auburn-Opelika Community

Are you the kind of person who loves to get involved in community events and non-profit organizations? We love it and make it a habit to respond to the needs of the Auburn-Opelika community through fund raisers, community events, and other service opportunities. 

When you work here, you’ll have plenty of chances to get involved. In Auburn-Opelika, we regularly support March of Dimes, United Way, Adopt-a-Mile, Opelika City Schools, Auburn City Schools, and more.

The Perks

Incentives + Bonus
Incentives + Bonus
Competitive Pay
Competitive Pay
Dress for Your Day
Dress for Your Day
Paid Time Off
Paid Time Off
Tuition Reimbursement
Tuition Reimbursement
Full-time Schedules
Full-time Schedules
Fun Events
Fun Events
Referral Bonus
Referral Bonus