Inbound Customer Service Representative
Guaranteed $14.00 per hour base pay.
This is a work from home position.
As a Customer Service Representative, you'll respond to telephone inquiries regarding customer promotions, research eligibility requirements, troubleshoot issues customers have self-registering, standalone toll-free calls and out of franchise long distance service and billing questions. The position requires empathy and the ability to handle stressful, upset callers. Afni is a leading global customer service provider that's been around for more than 80 years.
What You'll Do
The role involves wearing a headset, managing incoming calls, and simultaneously working on a computer to process and troubleshoot transactions in a timely manner while providing a positive customer experience.
What You'll Get
Full time. 40 hours per week schedule with overtime opportunities.
Training. We'll teach you everything you need to be great!
Great Paid time off. You'll get 10 days during your first year, plus 7 paid holidays!
Benefits. Medical, dental & vision insurance with premiums partly paid by the company!
College tuition reimbursement. Up to $5,250 annually!
Teamwork. We believe in teamwork and having fun together while we work with frequent contests and recognition events!
Referral Program. One of the best unlimited employee referral bonus programs out there.
Career Growth. Gain some great experience to promote to higher roles -- most of our support and leadership staff started as Sales or Service agents!
Requirements
Referral Program
Looking for a fun place where you can fit in, fuel your passions, help people, and take charge of your career? You’re in the right place. Join the Afni family and be part of our talented global team passionate about helping people and pursuing the life we dream about.
Do Your Best Work and Grow Your Career
When you join Afni, we'll instantly make you part of our global family of friendly people focused on making really good customer experiences happen. If you're like us, you want to belong to something special, have meaningful work to do, and know how to achieve your career and life goals.
Our award-winning training and development programs get you ready to work and grow. If you’re the kind of person who wants to build a career and learn new things, we’ll provide the path and the tools to get you there. You bring the motivation and commitment.
Our Location
"One of my favorite moments was when the leadership team asked me to join a different department. I was able to prove to myself that I can take on any challenge, do the work required to advance, and conquer anything I put my mind to."
"My shyness has been replaced with confidence as I’ve learned and developed here. Now I can talk to pretty much anyone and can handle a lot of different situations in and outside of work."
The Perks
