Inbound Customer Service Representative

Guaranteed $13.50 per hour base pay.

This is a work from home position.

As a Customer Service Representative, you'll respond to telephone inquiries regarding customer promotions, research eligibility requirements, troubleshoot issues customers have self-registering, standalone toll-free calls and out of franchise long distance service and billing questions. The position requires empathy and the ability to handle stressful, upset callers. Afni is a leading global customer service provider that's been around for more than 80 years.

What You'll Do

The role involves wearing a headset, managing incoming calls, and simultaneously working on a computer to process and troubleshoot transactions in a timely manner while providing a positive customer experience.

What You'll Get

Full time. 40 hours per week schedule with overtime opportunities.

Training. We'll teach you everything you need to be great!

Great Paid time off. You'll get 10 days during your first year, plus 7 paid holidays!

Benefits. Medical, dental & vision insurance with premiums partly paid by the company!

College tuition reimbursement. Up to $5,250 annually!

Teamwork. We believe in teamwork and having fun together while we work with frequent contests and recognition events!

Referral Program. One of the best unlimited employee referral bonus programs out there.

Career Growth. Gain some great experience to promote to higher roles -- most of our support and leadership staff started as Sales or Service agents!

Requirements

Do something different, rewarding, and truly advance your career while earning top dollar. We have a limited number of openings, so please apply today to be scheduled for an interview.

Referral Program

Did you know we have one of the most lucrative referral programs around? Here's how it works:
For more info on our Buddy Bucks Referral Program, watch this video: https://www.youtube.com/watch?v=YS1nZ7w0mmk

Looking for a fun place where you can fit in, fuel your passions, help people, and take charge of your career? You’re in the right place. Join the Afni family and be part of our talented global team passionate about helping people and pursuing the life we dream about.  

Do Your Best Work and Grow Your Career

When you join Afni, we'll instantly make you part of our global family of friendly people focused on making really good customer experiences happen. If you're like us, you want to belong to something special, have meaningful work to do, and know how to achieve your career and life goals. 

Our award-winning training and development programs get you ready to work and grow. If you’re the kind of person who wants to build a career and learn new things, we’ll provide the path and the tools to get you there. You bring the motivation and commitment. 

The Perks

Incentives + Bonus
Incentives + Bonus
Competitive Pay
Competitive Pay
Dress for Your Day
Dress for Your Day
Paid Time Off
Paid Time Off
Tuition Reimbursement
Tuition Reimbursement
Full-time Schedules
Full-time Schedules
Fun Events
Fun Events
Referral Bonus
Referral Bonus