Inbound Business-To-Business CSR $12.50 per hour + bonus

We're looking for professionals for our Business-To-Business Customer Service team to work Monday through Friday, between the hours of 5am and 7pm, and no weekends! Starting pay is $12.50 per hour to start + bonus - our best agents earn more than $450 from monthly bonuses.

As an Inbound Business-to-Business Call Center agent, you'll talk with customers of a nationwide phone service provider. You just need to enjoy building connections with customers and resolving problems they are experiencing with their business phone lines.

Afni is a leading global customer service provider that's been around for more than 80 years. We have a fun, professional, and inclusive team in Tucson, where you can make friends, do meaningful work and potentially advance your career -- we promote from within!

What You'll Do

  • Help business customers with questions or solve problems with their telephone service.
  • All customer inquiries come from inbound calls. No outbound calls and no selling are required.
  • Learn valuable business to business service skills.

What You'll Get

  • Full time. 40 hours per week, plus overtime opportunities where you can earn $18.75 per hour!
  • Outsatnding Schedule. Monday through Friday, daytime hours, and no weekends.
  • Excellent job stability. We've been doing this work in Tucson for over 20 years.
  • Generous Paid time off. You'll earn 10 days of paid time off during your first year, plus 7 paid holidays.
  • Benefits. Medical, dental & vision insurance, with premiums partly paid by the company.
  • College tuition reimbursement. Up to $3,000 annually.
  • Teamwork. Cool contests, prizes, and other incentives. We believe in recognition and having fun while we work!
  • Referral Program. One of the best unlimited employee referral bonus programs out there.
  • Advancement Opportunities. 90% of our leadership & support staff started as a service rep. on our team.
  • Annual Performance Reviews. We reward your hard work with annual wage increases.

Requirements

We welcome experienced people, or those new to call center customer service! Some of our best team members came from restaurant or retail industries. If you're willing to learn, we'll train you on the skills needed to truly advance your career.

We have limited openings on our Business-to-Business Service team. Training begins early next month so please apply today to be scheduled for an interview. We'd love to talk with you!

If you’re looking for a fun place to fit in, fuel your passions, help people, and take charge of your career, you’re in the right place. Join the Afni contact center family in Tucson and be part of our talented team passionate about helping people and pursuing the life we dream about.  

Do Your Best Work and Grow Your Career

When you join Afni, we'll instantly make you part of our global family of friendly people focused on making really good customer experiences happen. If you're like us, you want to belong to something special, have meaningful work to do, and know how to achieve your career and life goals. 

Our award-winning training and development programs get you ready to work and grow. If you’re the kind of person who wants to build a career and learn new things, we’ll provide the path and the tools to get you there. You bring the motivation and commitment. 

Work in and Support the Tucson Community

Are you the kind of person who loves to get involved in community events and non-profit organizations? We love it and make it a habit to respond to the needs of the Tucson community through fund raisers, community events, and other service opportunities. 

When you work here, you’ll have plenty of chances to get involved. In Tucson, we regularly support Casa de los Niños, the Community Food Bank, American Heart Association, American Red Cross, the Humane Society of Southern Arizona, and more.

The Perks

Incentives + Bonus
Incentives + Bonus
Competitive Pay
Competitive Pay
Dress for Your Day
Dress for Your Day
Paid Time Off
Paid Time Off
Tuition Reimbursement
Tuition Reimbursement
Full-time Schedules
Full-time Schedules
Fun Events
Fun Events
Referral Bonus
Referral Bonus