Human Resources Consultant

Afni is hiring an HR Consultant who collaborates with business partners to drive organizational results through an engaged workforce. The incumbent serves as an employee champion and change ambassador, providing guidance regarding HR policy and administration, employee relations, and change management. The incumbent also serves as a consultant, providing performance management guidance to their business partners through coaching, career development, counseling and disciplinary actions.

What you will be doing:

  • Drives business results via engaged employees. Analyzes employee feedback sources to initiates action plans to increase engagement, productivity, and retention while improving customer service. Works closely with management and employees to improve work relationships and build morale. Partners with HR peers to drive collaboration and consistency across all sites. Maintains and coordinates employee recognition programs.
  • Monitors and maintains HRIS records including processing for new hires, separations and status changes. Conducts new hire orientations, employee focus groups & feedback sessions and exit interviews. Creates and audits employee relations policy and procedure.
  • Establishes creditability and proactively builds the respect of management as a strategic partner. Maintains a focus on ROI, metrics and strategic planning to impact current and future business success. Influences business decisions that contribute to customer satisfaction and employee engagement through data analytics and business acumen.
  • Facilitates the internal requisition process for non-agent positions. Provides periodic support to Talent Acquisition during critical needs hiring. Onboards internal non-agent talent and assists with career development. Engages in workforce planning to identify talent pipeline. Works with leadership and HRM regarding development recommendations.
  • Partners with operations to administer performance management including process/document review and data analysis to ensure consistency. Responds to employee relations issues including employee complaints, harassment allegations, and civil rights complaints. Conducts and documents employee investigations including next steps and recommended actions.


What you will need:

  • Bachelor's degree with emphasis in human resources studies preferred or equivalent experience.
  • Three to five years of human resources or other relevant experience preferred.
  • Demonstrated proficiency with Microsoft Office 365. HRIS and corresponding applicant tracking system experience a plus.
  • Strong verbal and written communication skills.
  • Tailors communication to audience needs.
  • Ability to self-direct and handle multiple tasks and shifting priorities.
  • Strong organization skills and the ability to pay attention to detail.
  • Keeps business partners informed of status and progress.
  • Seeks collaborative solutions to address organizational needs.
  • Builds cross functional relationships and demonstrates emotional intelligence.
  • Can articulate through process and rationale behind decision making.
  • Suggests opportunities to expand skills and abilities.
  • Demonstrates advanced levels of interpersonal, consulting and coaching capabilities.

Referral Program

Did you know we have one of the most lucrative referral programs around? Here's how it works:
For more info on our Buddy Bucks Referral Program, watch this video:

Looking for a fun place where you can fit in, fuel your passions, help people, and take charge of your career? You’re in the right place. Join the Afni family and be part of our talented global team passionate about helping people and pursuing the life we dream about.  

Do Your Best Work and Grow Your Career

When you join Afni, we'll instantly make you part of our global family of friendly people focused on making really good customer experiences happen. If you're like us, you want to belong to something special, have meaningful work to do, and know how to achieve your career and life goals. 

Our award-winning training and development programs get you ready to work and grow. If you’re the kind of person who wants to build a career and learn new things, we’ll provide the path and the tools to get you there. You bring the motivation and commitment. 

Work in and Support the Bloomington-Normal Community

Are you the kind of person who loves to get involved in community events and non-profit organizations? We love it and make it a habit to respond to the needs of the Bloomington-Normal community through fund raisers, community events, and other service opportunities.

When you work here, you’ll have plenty of chances to get involved. In Bloomington-Normal, we regularly support the United Way, Big Brothers and Big Sisters, St. Jude Children's Research Hospital, Easter Seals, American Heart Association, CISAR Animal Shelter, and more.

The Perks

Incentives + Bonus
Incentives + Bonus
Competitive Pay
Competitive Pay
Dress for Your Day
Dress for Your Day
Paid Time Off
Paid Time Off
Tuition Reimbursement
Tuition Reimbursement
Fun Events
Fun Events
Referral Bonus
Referral Bonus