HR Specialist (Labor Relations) Sta. Rosa

HR Specialist (Labor Relations) Sta. Rosa

Specific duties & responsibilities:

• Generates and prepares HRLR reports
• Responsible for the daily administration of general policies and program labor relations.
• Handles and mediates employee disputes
• Ensures that grievance handling and disciplinary proceedings are carried out in line with company policy.
• Assist in the development and implementation of human resource policies and procedures.
• Handle employee relation issues (Disciplinary Cases and DOLE Cases)
• Handles resignation and termination procedures as well as potential legal matters related to employees filing lawsuits against the employer.
• Assist in the preparation of reports for legislated requirements or organizational needs.
• Provide accurate and timely information and assistance to internal customers.
• Prepares all documentation necessary for all case management concerns (Such as but not limited to NTEs, NODs, RTWOs, Admin Invites, etc.)

QUALIFICATIONS:

• Amenable to work onsite in SM City Sta. Rosa Laguna (No WFH)
• Amenable to work on the graveyard shift
• With at least 3 years of BPO work experience in Labor Relations (Specialist Level or higher) and must have working knowledge on PH Labor Laws
• Good writing skills with a high level of proficiency creating impact written communications
• Good communicator with eagerness to independently research new and creative ways for engagement events
• Able to independently manage multiple tasks with varied deadlines; a self-starter who can keep projects moving with little supervision
• Proficient in Microsoft Office, especially in MS Excel
• Ability to exercise sound, independent judgment
• Strong interpersonal skills
• Understanding of basic HR concepts related to Labor Relations and change management
• Resourceful, very organized, results-driven, and solutions-oriented, follow through on commitments
• With experience in representing the company in mediation/conciliation proceedings before the NLRC/DOLE/NCMB, etc

Requirements

Qualifications:

• Amenable to work and be assigned onsite in SM Sta. Rosa, Laguna
• Amenable to report on a shifting schedule (70-80% night)
• Must possess at least a Bachelor’s/College Degree, Human Resource Management, Political Science, Psychology or equivalent.
• Required language: English.
• At least 2 - 3 years of working experience in the related field is required for this position.
• Relevant experience as an HR Specialist (Labor Relations).
• Solid background in all HR facets and other management functions.
• Highly customer-service oriented.
• Strong employee engagement skills.