Business Intelligence Statistician

Afni is hiring a BI Statistician who will work under the supervision of a Business Intelligence Team Manager to develop insights and identify opportunities through use of statistical, algorithmic, mining and visualization techniques. In addition to advanced analytic skills, this role is also proficient at integrating and preparing large, varied datasets, architecting specialized database and computing environments, and communicating results.

The scope of work includes all aspects of analysis performed by the team within different projects: Scenario development, Tool Review, Segmentation, Data mining and data modeling/validation efforts depending on current needs and project plans. A primary area of focus for this position will be working on tools and scenarios review, Markets scenario development, and some aspects of Segmentation modeling, while maintaining the flexibility to switch amongst work streams based on business needs.

The BI Statistician will follow the globally consistent methodology, but is expected to have a high level of initiative and creativity and suggest enhancements to the current methodologies.

Requirements include a background in analysis using data bases, warehouses; data processing; experience with statistics and data mining. Experience and knowledge in contact center area will be a plus. In addition, the ability to read and create formal documentation is desirable.

What you will be doing:

  • Conduct data-driven analysis and create reports. Apply quantitative and qualitative data analysis methods; prepare statistical and non-statistical data exploration and advanced statistical analysis to support scenario development, tool review, or segmentation work streams.
  • Validate data, identify data quality issues (if any), and work with technology to address them. Analyze and interpret data reports, draw conclusions and make recommendations answering specific business needs.
  • Automate data extraction and data preprocessing tasks. Perform ad hoc data analyses. Design and maintain complex data manipulation processes. Provide consistent documentation and presentations.
  • Document solutions and present results in a simple comprehensive way to non-technical audience, as well as write more formal documentation using statistical vocabulary.
  • Generate new ideas, concepts and models to improve methods of obtaining and evaluating quantitative and qualitative data. Identify relationships and trends in data, as well as any factors that could affect the results of research. Question and validate assumptions. Escalate identified risks and sensitive areas in terms of methodology and processes.
  • Maintain an industry leading knowledge of the tools, systems and processes available

Requirements

What you will need:
  • Post high school education (bachelor's degree) and at least two years of relevant experience is preferred.
  • Strong statistics and data analytics academic background and knowledge of quantitative methods-statistical skills such as modeling, machine learning, text mining, non-parametric and robust methods, working with specific R packages (tidyverse, caret, FactoMineR), and predictive and descriptive statistical methods
  • Good knowledge of SQL, Hive, R and/or other data processing languages
  • Highly-skilled and good knowledge of MS Excel and Tableau (or comparable BI platform)
  • Experience in reporting the results of analysis in clear written form, and in presenting the findings during meetings and conference calls
  • Team working experience (demonstrated team player ability required)
  • Understanding of technical requirements, ability to communicate with Technical Support
  • Experience with statistical modeling
  • Statistical/data analytical skills - including both calculation and interpretation of outcome
  • Methodical analysis and problem-solving skills
  • Initiative, creativity and attention to detail are essential
  • Ability to work under close supervision of senior team member, while preserving independence of thinking and responsibility for the results.
  • Ability to discuss reasoning, critical assessment of facts and opinions; ability of giving comprehensive answers and arguments
  • Conceptual and creative thinking (outside the box)
  • Demonstrated ability to communicate effectively, both orally and in writing, through all levels of the organization and through different business units
  • Self-motivated with high desire of self-development and learning
  • Must be able to coordinate and deal with conflicting time demands
  • Very good written and verbal communication ability in an educational style. Ability to express thoughts and concepts clearly.
  • Ability to work well with a variety of people and to show team-player attitude regardless the scope of responsibilities.
  • Provide input into the innovation of new and enhanced approaches. Having initiative and a proactive attitude is desirable.

Looking for a fun place where you can fit in, fuel your passions, help people, and take charge of your career? You’re in the right place. Join the Afni family and be part of our talented global team passionate about helping people and pursuing the life we dream about.  

Do Your Best Work and Grow Your Career

When you join Afni, we'll instantly make you part of our global family of friendly people focused on making really good customer experiences happen. If you're like us, you want to belong to something special, have meaningful work to do, and know how to achieve your career and life goals. 

Our award-winning training and development programs get you ready to work and grow. If you’re the kind of person who wants to build a career and learn new things, we’ll provide the path and the tools to get you there. You bring the motivation and commitment. 

Work in and Support the Tucson Community

Are you the kind of person who loves to get involved in community events and non-profit organizations? We love it and make it a habit to respond to the needs of the Tucson community through fund raisers, community events, and other service opportunities. 

When you work here, you’ll have plenty of chances to get involved. In Tucson, we regularly support Casa de los Niños, the Community Food Bank, American Heart Association, American Red Cross, the Humane Society of Southern Arizona, and more.

The Perks

Incentives + Bonus
Incentives + Bonus
Competitive Pay
Competitive Pay
Dress for Your Day
Dress for Your Day
Paid Time Off
Paid Time Off
Tuition Reimbursement
Tuition Reimbursement
Fun Events
Fun Events
Referral Bonus
Referral Bonus