Audit Compliance Specialist

Afni is hiring an Audit Compliance Specialist who will be responsible for auditing collector calls and support staff for both Recovery and Subrogation to assess compliance with Afni Policies and Procedures and federal, state, and local laws. Maintain reporting related to disputes and automation statistics. Audits calls and support staff recordings as part of Afni’s focused agent review process. The specialist may also be tasked with assisting with remediation on concerns identified in global audits, and monitoring for remediation of issues, maintenance of Afni’s call analytics program, and internal investigations.

What you will be doing:

  • Audit: Responsible for conducting transactional auditing of various business processes including credit reporting and dispute investigations and assisting with other audit and monitoring matters and projects.
  • Reporting: Communicates findings to senior management. Works with compliance analyst to draft comprehensive and complete report for review and presentation by the audit lead.
  • Remediation: Coordinate with audited business units including monitoring remediation efforts and testing solutions to confirm adequacy
  • Assist with internal audit tasks as necessary.
  • Create, document and maintain audit methodology
  • Other duties as assigned.

Requirements

What you will need:

  • Associates degree in relevant field preferred
  • Three or more years of collection or related experience in Receivables Management (RM) preferred.
  • Earn applicable Compliance designations from ACA International
  • Knowledge of RM compliance obligations and policy manual requirements is required.
  • Previous experience using problem solving and deductive reasoning abilities is preferred.
  • Previous experience using Microsoft Office products is preferred.
  • Previous experience with Afni systems and information technology is preferred.
  • Strong verbal and written communication skills are preferred.
  • Strong organizational skills and the ability to pay attention to detail are preferred.

Looking for a fun place where you can fit in, fuel your passions, help people, and take charge of your career? You’re in the right place. Join the Afni family and be part of our talented global team passionate about helping people and pursuing the life we dream about.  

Do Your Best Work and Grow Your Career

When you join Afni, we'll instantly make you part of our global family of friendly people focused on making really good customer experiences happen. If you're like us, you want to belong to something special, have meaningful work to do, and know how to achieve your career and life goals. 

Our award-winning training and development programs get you ready to work and grow. If you’re the kind of person who wants to build a career and learn new things, we’ll provide the path and the tools to get you there. You bring the motivation and commitment. 

Work in and Support the Bloomington-Normal Community

Are you the kind of person who loves to get involved in community events and non-profit organizations? We love it and make it a habit to respond to the needs of the Bloomington-Normal community through fund raisers, community events, and other service opportunities. 

When you work here, you’ll have plenty of chances to get involved. In Bloomington-Normal, we regularly support the United Way, Big Brothers and Big Sisters, St. Jude Children's Research Hospital, Easter Seals, American Heart Association, CISAR Animal Shelter, and more.

The Perks

Incentives + Bonus
Incentives + Bonus
Competitive Pay
Competitive Pay
Dress for Your Day
Dress for Your Day
Paid Time Off
Paid Time Off
Tuition Reimbursement
Tuition Reimbursement
Fun Events
Fun Events
Referral Bonus
Referral Bonus