Fraud and Risk Management Specialist

Position Purpose:

The Fraud and Risk Management Specialist performs operational risks tasks in the execution of active controls across all businesses in Afni. Carries out daily, weekly, and monthly audit and compliance checklist in reference to relevant contractual agreement between Afni and its clients, likewise for any PCI DSS, HIPAA and/or ISO requirements. Ensures face-to-face engagement with stakeholders in the dissemination of controls, trainings and adherence to policy.

Essential Functions and Responsibilities:

  • Partner with operations, HR, QA and relevant stakeholders in accordance to security, fraud prevention, closure of cases and adherence to any client requirement.
  • Carry out a myriad of compliance checks, ensuring data privacy, safeguarding of information and fraud awareness across all lines of business.
  • The role requires guidance and day to day monitoring for all activities and report to the chain of command.
  • The role is primarily flexible in coverage however the individual is expected to work closely with the key stakeholders when and where appropriate.
  • Assist in data gathering, collation of different pieces of evidence in reference to any on-going investigation.
  • Performs security, risk awareness, fraud prevention and compliance trainings across Afni Philippine Sites.
  • Conducts site visits and evaluations as to the risk posture of each site in relation to relevant requirements therein.


Minimum Job Requirements (Education, Experience, Skills):

  • Candidate must be a College Graduate
  • 2 years minimum overall work experience in handling Fraud
  • Any experience in BPO/Call Centers is favorable
  • Keen attention to detail and ability to multitask
  • Must have good English verbal and written communication skills
  • Knowledge in MS Office Programs
  • Can work with minimal supervision
  • Can generate, create and send reports
  • Must be willing to work in flexible schedule
  • Can start ASAP

Looking for a fun place where you can fit in, fuel your passions, help people, and take charge of your career? You’re in the right place. Join the Afni family and be part of our talented global team passionate about helping people and pursuing the life we dream about.  

Do Your Best Work and Grow Your Career

When you join Afni, we'll instantly make you part of our global family of friendly people focused on making really good customer experiences happen. If you're like us, you want to belong to something special, have meaningful work to do, and know how to achieve your career and life goals. 

Our award-winning training and development programs get you ready to work and grow. If you’re the kind of person who wants to build a career and learn new things, we’ll provide the path and the tools to get you there. You bring the motivation and commitment.

The Perks

Incentives + Bonus
Incentives + Bonus
Competitive Pay
Competitive Pay
Paid Time Off
Paid Time Off
Full-time Schedules
Full-time Schedules
Fun Events
Fun Events
Referral Bonus
Referral Bonus