Background Associate (US)

Position Purpose:

The Background Associate assists the overall staffing needs of his/her site. The incumbent reviews background reports, manages class lists, contacts candidates, and assists in other activities involved in the hiring process at Afni. As part of the HR department, the Background Specialist must maintain confidentiality around sensitive personal information and act HR hiring practices and the agreements Afni has in place with its clients.

Essential functions and responsibilities:

  • Check background reports on all applicants daily until cleared. 55% of work time
  • Maintain detailed class lists for every class. Contact applicants via phone, email, or SMS at various points in the hiring process. 10% of work time
  • Initiate ID requests. 10% of work time
  • Initiate and track internet service provider (ISP) serviceability requests for work at home (WAH) new hires. 10% of work time
  • Assist applicants through the hiring selection process. 5% of work time
  • Assist HR in miscellaneous tasks related to the hiring process, including providing offsite support for the Applicant Tracking (ATS) and Human Resources Information Systems (HRIS) while adhering to all Afni hiring practices and guidelines. 5% of work time
  • Identify and report any trends or roadblocks in the hiring process. 5% of work time


Minimum job requirements (Education, experience, skills):

  • High School Diploma or General Educational Development (GED)
  • 6 -12 months of experience within any Afni department (preferred)
  • Previous experience with HRIS and corresponding applicant tracking systems (preferred)
  • Proficient with Microsoft Office.
  • Working knowledge of current hiring laws and guidelines
  • Ability to work independently and interact well within a team environment
  • Excellent organizational and time-management skills
  • Demonstrated ability to multi-task and shift priorities effectively
  • Responds to internal and external requests and work to deliver quality service
  • Communicates clearly and logically using appropriate written and oral techniques
  • Seeks clarification for unclear or missing information
  • Consistently demonstrates accuracy and attention to detail
  • Demonstrated reasoning and problem-solving abilities

Looking for a fun place where you can fit in, fuel your passions, help people, and take charge of your career? You’re in the right place. Join the Afni family and be part of our talented global team passionate about helping people and pursuing the life we dream about.  

Do Your Best Work and Grow Your Career

When you join Afni, we'll instantly make you part of our global family of friendly people focused on making really good customer experiences happen. If you're like us, you want to belong to something special, have meaningful work to do, and know how to achieve your career and life goals. 

Our award-winning training and development programs get you ready to work and grow. If you’re the kind of person who wants to build a career and learn new things, we’ll provide the path and the tools to get you there. You bring the motivation and commitment.

The Perks

Incentives + Bonus
Incentives + Bonus
Competitive Pay
Competitive Pay
Paid Time Off
Paid Time Off
Full-time Schedules
Full-time Schedules
Fun Events
Fun Events
Referral Bonus
Referral Bonus