Customer Operations Specialist

Location: 7810 E Escalante Rd, Tucson, AZ 85730

Start between $ - $$ per hour.

What Will I Do as a Customer Operations Specialist?

As a Customer Operations Specialist at Afni, you’ll ensure smooth and efficient customer experiences by supporting operational processes behind the scenes and during live customer interactions. Whether you’re assisting customers with account updates, resolving service issues, or coordinating information across teams, your role is to keep operations running seamlessly. You will help maintain accuracy, efficiency, and a positive customer journey from start to finish.

If you enjoy problem-solving, working with systems, and delivering dependable customer support, this role is a great match for you!

Why Afni?

At Afni, we believe you’re more than just an employee—you’re part of our family.
As a Customer Operations Specialist, you get:

• Full-time hours. 40-hour workweek.

• Job Stability. We’ve been in business since 1936.

• Paid Time Off. Rest is necessary for your well-being.

• Medical, Dental, and Vision Insurance. We help cover the cost of your premium.

• Tuition Reimbursement. We’re invested in your goals.

• Referral Program. We have one of the most lucrative referral programs around.

• Career Growth. Many of our senior leaders started as agents. We promote from within!

• Annual Performance Reviews. Your hard work deserves to be rewarded.

What are the qualifications to be a Customer Operations Specialist at Afni?

• Strong verbal communication and organizational skills.

• Six months of customer service or operations experience preferred.

• Ability to manage multiple systems and processes while assisting customers.

• Strong analytical and problem-solving abilities.

• Detail-oriented mindset to ensure accuracy and smooth workflows.

• Willingness to work flexible schedules, including evenings and weekends as needed.

Requirements

• Must be at least 18 years old.

• Must have a high school diploma or GED.

• Must be legally permitted to work in the United States.

How to Apply

Ready to take the next step in your career? Apply today! Click here to submit your application or visit our careers page at AfniCareers.com.
Join Afni and make an impact by supporting customer operations while building a rewarding career!