Web Chat Customer Sales Representative
7810 E Escalante Rd, Tucson, AZ 85730
Are you skilled in online web chat? Are you looking for a position where you can increase your knowledge in the areas of sales and customer service? We are looking for entry level Internet Customer Sales Representatives to work in an inbound internet chat center.
In this role, you will use your internet navigation skills, sales training, and excellent customer service to identify customer needs, help the customer find the right product or service that best fits his/her needs, and review and update activity on accounts. This will be done while handling multiple chat sessions at the same time in a prompt, professional and friendly manner while focusing on the customer experience.
It's good to be part of something big and see the impact your individual performance makes to the team. By joining our inbound internet chat center team, you will make a difference on the front lines of customer sales and enjoy the following as an Afni team member:
- Paid Training! 2-3 week paid training program
- Fun team environment
- Paid Time Off / Sick Time / Holidays
- Comprehensive Benefits Plan including: Medical, Dental and Vision Insurance
- Tuition Reimbursement (up to $3,000 / year)
- 401(k) retirement savings
- High School Diploma or GED; Bachelor's Degree, preferred
- 6 months to 1 year of experience in contact or call center support for phone, internet, entertainment or TV. Experience in the following areas will also be considered: communications, retail, cashier, or food service.
- Computer proficiency, including web navigation and basic keyboarding skills
- Excellent written communications skills
You must be at least 18 years old to apply and pass drug screen, criminal background check, and comprehensive assessments during and after training.
Once you have completed your application, you can self-schedule a time to come on site for the next steps in the process or feel free to stop by our center at 7810 E Escalante Rd between the hours of 8 a.m. and 4 p.m.
If you’re looking for a fun place to fit in, fuel your passions, help people, and take charge of your career, you’re in the right place. Join the Afni contact center family in Tucson and be part of our talented team passionate about helping people and pursuing the life we dream about.
Do Your Best Work and Grow Your Career
When you join Afni, we'll instantly make you part of our global family of friendly people focused on making really good customer experiences happen. If you're like us, you want to belong to something special, have meaningful work to do, and know how to achieve your career and life goals.
Our award-winning training and development programs get you ready to work and grow. If you’re the kind of person who wants to build a career and learn new things, we’ll provide the path and the tools to get you there. You bring the motivation and commitment.
Work in and Support the Tucson Community
Are you the kind of person who loves to get involved in community events and non-profit organizations? We love it and make it a habit to respond to the needs of the Tucson community through fund raisers, community events, and other service opportunities.
When you work here, you’ll have plenty of chances to get involved. In Tucson, we regularly support Casa de los Niños, the Community Food Bank, American Heart Association, American Red Cross, the Humane Society of Southern Arizona, and more.
"I get to do what I love: talk to new people and help them! I bring a positive attitude to work each day and make a difference in the lives of my customers and co-workers."
"I started in Desktop Support and within 2.5 years, I earned a promotion to the Network team. My career skills have increased and I just want to keep learning more products and moving up within the team."
"One of my favorite moments was when the leadership team asked me to join a different department. I was able to prove to myself that I can take on any challenge, do the work required to advance, and conquer anything I put my mind to."
"My shyness has been replaced with confidence as I’ve learned and developed here. Now I can talk to pretty much anyone and can handle a lot of different situations in and outside of work."
Here's what to expect and how our hiring process works.
Start your application online by filling out our easy form (literally easy - it takes less than a minute if you type fast). Then, schedule a time to come in and meet us.
Stop by and make your application official. Whether you make an appointment or just drop in, we’re open Monday-Friday 8 a.m. to 4 p.m. We're located at 7810 East Escalante Rd. in Tucson.
Meet our team and we’ll discover if you and Afni are a great fit together. Lots of people leave the same day with a job offer and a start date.