Web Chat Customer Service Representative

Req #: 14-0012
Job Category: Customer Experience
Location: 3001 8th Ave., Evans, CO

Do you enjoy the internet and being online?  Afni is now hiring Web Chat Customer Service Representatives. In this role, you will use your internet navigation knowledge and customer service skills to help customers with log in and registration needs. This will be done while handling multiple chat sessions at the same time in a prompt, professional and friendly manner.

 

For this program, you will work at Afni’s customer service center in the Evans / Greeley, Colorado area. The address is 3001 8th Avenue, Evans, CO 80620.

 

For the past 78 years, Afni has provided solutions to many of the nation's largest companies through web chat and phone/call center programs. It's good to be part of something big and see the impact your individual performance makes to the team. By joining our internet chat center team, you will make a difference on the front lines of customer service. Afni offers more than just jobs. Along with a fun team environment, Afni team members enjoy the following:

 

  • Award-winning, paid training program
  • Bonus opportunities on top of an hourly wage
  • Paid time off / Sick time / Holidays
  • Comprehensive benefits plan including medical, dental and vision Insurance
  • Tuition reimbursement (up to $3,000 / year)
  • 401(k) retirement savings plan with company match

Job Requirements


Successful candidates are fanatical about helping people and are able to effectively multi-task in a fast-paced internet based environment.

 

Additional requirements include:

  • High School Diploma or GED; Bachelor’s Degree, preferred
  • 6 months to 1 year of experience in contact or call center support for phone, internet, entertainment or TV. Experience in the following areas will also be considered: communications, retail, cashier, or food service.
  • Computer proficiency, including web navigation and basic keyboarding skills
  • Excellent written communications skills

You must be at least 18 years old to apply and pass drug screen, criminal background check, and comprehensive assessments during and after training.

 

Once you have completed your application, please expect a call from us or you can feel free to stop by our location at 3001 8th Avenue, Evans, CO for next steps in the process.


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Afni at a glance

  • Privately-owned company
  • 78 years of business
  • U.S.-based global company
  • Midwest headquarters 
  • 5,200+ employees

Where we hire

  • Alabama
  • Arizona
  • Colorado
  • Illinois
  • Kentucky