Position Purpose:

The Associate Server Engineer monitors and analyzes the status of the Afni infrastructure and systems after normal business hours and reports issues to management within defined process guidelines but incumbent's primary responsibility will allow latitude to make time sensitive decisions to address priority issues with performance and security of the technical environment. The incumbent is responsible for response documentation and outage management when an escalation is received regarding an outage or Priority 1 / 2 alert. The incumbent will also be responsible for assisting with or administering more advanced system maintenance processes for the server and i5 environments. The incumbent will interact with network services, server engineering, software systems engineering and/or applications development to restore service and/or identify and correct core problems.

 

 

Essential Functions and Responsibilities:

  1. Maintains and manages server infrastructure in an aim to have 24x7 server uptime.
  2. Installs, monitors and reports on the status of server patches.
  3. Monitors and analyzes the status of technology components utilizing network, server, and SAN monitoring tools. Adheres to monitoring processes at all times for escalations, etc.
  4. Provide Tier 1 and 2 supports to the Server and /or i5 teams after-hours maintenance, reboots, and general troubleshooting of server issues for outage or priority 1 and 2 issues.
  5. Performs monthly security scans to identify vulnerabilities.
  6. Respond to outages and alert\notifications per current processes, and troubleshoot or assign to a technician depending on issues.
  7. Analyzes system logs in an effort to proactively identify system anomalies and potential issues.

Requirements

  • A post high school education that is equivalent to two to three years of college (associates degree) and 3-5 years relevant experience is preferred.
  • Demonstrated experience in Microsoft Windows 2008/2012 server environments, HyperV / VMWare Administration, Powershell and System Center (Config Mgr or VMM).
  • Previous project management experience including research, analysis and implementation is preferred.
  • Ability to handle multiple tasks is preferred.
  • Strong verbal and written communication skills are preferred.
  • Strong organizational skills and the ability to work with shifting priorities are preferred.
  • Technical Certification is preferred (MCSA, MCP).
  • Exceptional interpersonal skills (negotiation, team-building, positive thinking, can-do attitude, and job flexibility) are preferred.
  • Incumbent is on call 24/7. May be required to work beyond normal business hours to meet internal and external customer requirements. Evening and weekend work may be required. Some overnight travel may be required.

Looking for a fun place where you can fit in, fuel your passions, help people, and take charge of your career? You’re in the right place. Join the Afni family and be part of our talented global team passionate about helping people and pursuing the life we dream about.  

Do Your Best Work and Grow Your Career

When you join Afni, we'll instantly make you part of our global family of friendly people focused on making really good customer experiences happen. If you're like us, you want to belong to something special, have meaningful work to do, and know how to achieve your career and life goals. 

Our award-winning training and development programs get you ready to work and grow. If you’re the kind of person who wants to build a career and learn new things, we’ll provide the path and the tools to get you there. You bring the motivation and commitment.

The Perks

Incentives + Bonus
Incentives + Bonus
Competitive Pay
Competitive Pay
Paid Time Off
Paid Time Off
Full-time Schedules
Full-time Schedules
Fun Events
Fun Events
Referral Bonus
Referral Bonus

Getting Hired

Ready to get started? Here's how to apply and what to expect next. 

1.

Start your application online by filling out our easy form (literally easy - it takes less than a minute if you type fast). Then, schedule a time to come in and meet us

2.

Stop by and make your application official. Whether you make an appointment or just drop in, we’re open Monday-Friday 9 a.m. to 7 p.m. 

3.

Meet our team and we'll discover together if you and Afni are a perfect fit.