Afni Increases its Hourly Wage in Tucson, AZ

September 14, 2015 in Afni News, Now Hiring

Afni announced an increase to its base wage from $10 to $11.25 for most of its entry-level Customer Service Representatives jobs in Tucson.

“Increasing our entry-level starting wage is a great way for Afni to recognize the value of its employees and respond to increasingly competitive labor market pressures in Tucson and across the U.S.,” said Kathy Poley, Senior Vice President of Global Contact Center Operations. “We love doing business in the Tucson area. Continuing to invest in our employees and attract the best talent is a top priority.”

Afni employs 1,500+ Customer Service and Sales Representatives in Tucson. The company’s contact center voice representatives answer inbound customer service calls from Afni’s clients’ customers. Most of the calls are people seeking help with updating their accounts, asking billing questions, finding the right products and services, and gaining access to accurate and timely information.

“Our contact center teams do meaningful and exceptionally great work every day, and we are happy to reward them with a pay increase.” said Nathan Farley, Sr. Manager of Talent Acquisition. “By increasing the entry-level pay, in addition to bonus plans and employee referral pay, we hope to see our employees stay here longer and even more people join our Tucson team.”

Afni is hiring, and individuals can apply online in person at the company’s three Afni contact centers in Tucson between 8 a.m. and 4 p.m. Monday through Friday, or online at afnicareers.com/Tucson. Afni centers are located in Tucson at 5320 N. La Cholla Blvd., 5451 East Williams Blvd., and 7810 E. Escalante Rd.